Durham >Southpoint Cinemas
AMC was wise to buy Southpoint Cinemas.
It's a great venue, including IMAX. Does anyone really care that the IMAX screen in Raleigh is is roughly six feet wider? It's also subsidized by Wells Fargo.
Concessions and management--including toilets-- have always been more than adequate/clean. Anyone who visits any movie venue could/should expect young, annoying kids.
Welcome AMC to North Carolina.
RUDE STAFF. I went there expectingt to have a nice time with firnds and of course sometimes we were whispering and during the previews some people had there phones out one of the people who worked there rudely told us to put them away and if we did it again wed be kicked out. Well someone complained and apparently and this lady came back assuming it was us and told us to leave ! we only say about 15 mins of the movie and she was very rude and only gave us one warning. Why should u ruin like 15 people enjoyment when everyone in the theater was talking, becasuse 1 person was just a little uncomfotable it was like she targeted us ! it was not a good experience and it was not a very welcoming place and i am never going there again and the prices r to high.
nice place as long as nothing goes wrong. The first time i went and took the kids to see a movie one afternoon and there was no sound and it was in black and white for a good 20 min the staff solution was to "start it over" like we had no other plans that day then after complaining they said they would give us a rainy day pass if we showed them our ticket stubs (she asked no one else for them) but the person with the ticket stubs was using the restroom after i asked her to wait just a moment the rude manager acted like she didnt hear me and walked off as the person was heading over with the tickets. So now i had to track her down and get the "rainy day tickets" which she acted like it killed her to give us. Strike one the next time was about a month ago i had forgin exchange students stay at my place two girls and neither one of them looked anywhere under 16 there almost 30 when they showed them there passports (yes you need ID to see a movie now) the young kid at the ticket booth said they were not good enough so i asked to speak with the manager he was very rude and didnt bother to help in any kind of way so we left and went some where else because theres notthing like spending a bunch of money in a place that doesnt care about you.
WORST THEATER EXPERIENCE EVER!!!. Worst movie going experience EVER!!! Bought 5 Tickets online, called theater to confirm time (midnight 1 night only screening). Theater told us to be there Thurs. at midnight, got there along with 15 other people & was told the movie was showing the next night (20 people were told the wrong night). Mgr. offered no apology, solution, or anything for inconvenience; all she kept saying was, we can't give any refunds...no one was asking for a refund! I suggested free tickets to another show for everyone for having to drive to Durham at midnight for nothing, especially since we would all have to drive back the next day, they said okay. Came back to see the movie Friday, gave them my conformation information & was told "since we gave you tickets to another movie, we canceled your tickets for this movie" and its now SOLD OUT so we can't let you in. Seriously!? I kept telling the mgr. that she had to make this right, that driving 35 mins. to Durham twice to see a movie that I bought tickets for a week in advance & still not being allowed to see it wasn't right! Instead of trying to figure something out, she called the Police! Seriously!? Another Mgr. came over, took back our "comp/free tickets" and got us into the movie. WORST THEATER EVER...SERIOUSLY!!!
NOT a STINKY rule!. Regarding the "no leftovers from restaurants can be brought into the theater" rule: I was recently asked to put my seafood leftovers in the car, and complied without complaint. When I opened the car after the movie and was nearly bowled over by the aroma, I fully understood the reason for the rule.
No Outside Food Rule is STUPID.
I went to Southpoint with some friends. I bought a coffee at Starbucks before I went to the movies and my friends had leftover food. When the manager told us we had to put it back in our car and that I couldn't drink my coffee, I went OFF ON THEM. I told them where to go and said "Fine, if we can't see the movie, we'll go somewhere else so give us our money back." I made such a scene that they finally relented. My friends and I are responsible ADULTS, not teeny boppers! The theater should pay more attention to the trash that they let into the theater instead of people who are respectful.
We had all planned to get popcorn and candy, but not after being treated like that. So the next time that they tell you that you can't bring food in, tell them where to go, get your money back and go somewhere else. When it's the summer and it's 90 degrees outside, you obviously can't leave food in your car. I'm sorry, but why can't I drink a coffee? I'm not like Kramer and refuse "to smuggle" it in under my pants. Really. They made such a huge deal about it. Theatre of Obsessive Compulsives!
Stop Whining. This movie theatre is the best in the Triangle Area. I keep reading these reviews from unhappy people who can't get what they want. And the common complaint is the "no outside food and drink" policy. Come on people. Who DOESN'T know that you can't bring in food and drinks to the movies? You all know it and that's why you sneak it in. Just because you're bringing in leftovers from a restaurant does not make you any different from anybody else. Put it in your car. Stop whining. You obviously walk past all the signs warning you about it. And you still don't buy concession stand stuff anyway so you're not even supporting this local theatre. What would you do if you went to a restaurant down the road? Would you still bring in your leftovers? Anyway, this movie theatre is really nice, clean, and their presentation is fabulous. I've been coming here for years, and they've definitely taken care of the problem with long lines. I always see a Manager walking around checking on things, and rarely do I see employees slacking off. I think anyone who is visiting this theatre for the first time will have a very good experience, and they will be impressed. I've been to so many theatres that are terrible compared to Southpoint. They're doing it right.
will never return. My friends and I traveled to Southpointe for dinner and a movie. We had dinner and then walked over to the theatre, paid for tickets and proceeded inside. Once inside some 15 year old kid refused to let us in because we had leftovers from the restaurant we just left. He went on, blah, blah, blah about their "no outside food policy" and that his manager had already seen our bags. The "big" manager and her rent-a-cop came over and proceed to be extremely rude over the situation. We were ticked! Here we are in our thirties and forties and some kids are telling us we can't come in because of our leftovers! Really? We missed the sign when we paid for our tickets and just proceeded in- next time it will go in my purse! Oh, but wait- we're not coming back to your theatre! It was throw out your leftovers or you can't be here! Well, the reason we were in Durham was for dinner and a movie and we wanted to see the movie, so yes, we had to throw away our food! They did offer to refund our ticket money- how very kind of them! Ha! I understand bringing in a 5 course meal to eat while watching their movie is forbidden and that wasn't the case. We were too full from dinner to break into those leftovers during the movie anyway! So, you guessed it... we didn't even purchase their food either because we were full from dinner! Sorry guys, no food sale from us and there won't be in the future because we will not return. You can keep you crappy theatre in your crappy town. No one from Raleigh would dare move there and we won't be seen there again!
Place needs new management. This is a great theater and we have been there at least a hundred times. The facility is fantastic. That being said we have had two really bad experiences. We had a friend get arrested there for bringing an apple into the theater. Tonight my daughter was hassled there by the manager and called a liar when she tried to exchange her tickets for a different show time of Batman. This place needs new management and they need to swap some of the employees out.
Best Movie Theatre I've Been To. I was so thoroughly impressed with this movie theatre that I'm anxious to go back with my 3 yr old son. I am a young mother of two, and I recently decided to try to take my 1 yr old daughter to the movies; my first time with either of my children. While shopping at the mall one day, I decided to take my daughter to the movie theatre and ask a manager if I could "test" her to see if she'd like it. The manager was more than accommodating and she let me take my little girl in Kung Fu Panda for a few minutes just to see if she'd be scared of the dark or all the noise. We came out a few minutes later and I decided that I'd bring her back another day. When we came back this past Friday, my daughter started out good, but eventually she became antsy. So I took her out to the hallway until she could calm down. One nice manager saw me and he asked me if I was having a difficult time. He said he noticed me out in the lobby a few times and he offered me a free movie pass to come back another day. I thought that was so sweet and thoughtful of him. I never even would've thought of asking for anything, but he reaffirmed my desire to try again some other time. I will definitely come back to Southpoint Cinemas, and I'll be sure to bring the rest of my family, too. Oh, and the staff was very nice and helfpul as well. When I purchased my snacks, the cashier noticed how full my hands were with all my mommy stuff that she called for an usher to help me carry my things into the theatre. You couldn't ask for better service.
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