Southpoint Cinemas

RUDE STAFF. I went there expectingt to have a nice time with firnds and of course sometimes we were whispering and during the previews some people had there phones out one of the people who worked there rudely told us to put them away and if we did it again wed be kicked out. Well someone complained and apparently and this lady came back assuming it was us and told us to leave ! we only say about 15 mins of the movie and she was very rude and only gave us one warning. Why should u ruin like 15 people enjoyment when everyone in the theater was talking, becasuse 1 person was just a little uncomfotable it was like she targeted us ! it was not a good experience and it was not a very welcoming place and i am never going there again and the prices r to high.…

nice place as long as nothing goes wrong. The first time i went and took the kids to see a movie one afternoon and there was no sound and it was in black and white for a good 20 min the staff solution was to "start it over" like we had no other plans that day then after complaining they said they would give us a rainy day pass if we showed them our ticket stubs (she asked no one else for them) but the person with the ticket stubs was using the restroom after i asked her to wait just a moment the rude manager acted like she didnt hear me and walked off as the person was heading over with the tickets. So now i had to track her down and get the "rainy day tickets" which she acted like it killed her to give us. Strike one the next time was about a month ago i had forgin exchange students stay at my place two girls and neither one of them looked anywhere under 16 there almost 30 when they showed them there passports (yes you need ID to see a movie now) the young kid at the ticket booth said they were not good enough so i asked to speak with the manager he was very rude and didnt bother to help in any kind of way so we left and went some where else because theres notthing like spending a bunch of money in a place that doesnt care about you.…

WORST THEATER EXPERIENCE EVER!!!. Worst movie going experience EVER!!! Bought 5 Tickets online, called theater to confirm time (midnight 1 night only screening). Theater told us to be there Thurs. at midnight, got there along with 15 other people & was told the movie was showing the next night (20 people were told the wrong night). Mgr. offered no apology, solution, or anything for inconvenience; all she kept saying was, we can't give any refunds...no one was asking for a refund! I suggested free tickets to another show for everyone for having to drive to Durham at midnight for nothing, especially since we would all have to drive back the next day, they said okay. Came back to see the movie Friday, gave them my conformation information & was told "since we gave you tickets to another movie, we canceled your tickets for this movie" and its now SOLD OUT so we can't let you in. Seriously!? I kept telling the mgr. that she had to make this right, that driving 35 mins. to Durham twice to see a movie that I bought tickets for a week in advance & still not being allowed to see it wasn't right! Instead of trying to figure something out, she called the Police! Seriously!? Another Mgr. came over, took back our "comp/free tickets" and got us into the movie. WORST THEATER EVER...SERIOUSLY!!!…

NOT a STINKY rule!. Regarding the "no leftovers from restaurants can be brought into the theater" rule: I was recently asked to put my seafood leftovers in the car, and complied without complaint. When I opened the car after the movie and was nearly bowled over by the aroma, I fully understood the reason for the rule.…