Firebirds Rocky Mountain Grill

Doesn't Recommend

rdon

Joined 4 years ago

Misleading menu. Being on a special diet (ordered by my doctor), I found something I thougt would be good, the ahi tuna served with the garden green salad. Well, when it came out, it was the tuna with a little bit of greens, not served with the garden green salad as stated on the menu. I asked the waitress "what's the deal" and although she agreed that the menu said what it said, I got the tuna with essentially no salad. To my knowledge she didn't persue it further, and the manager was not informed. I consider that their menu is inaccurate, that I paid for a salad that I didn't get, and I doubt that I'll ever go there again. I've eaten at many places on this planet, and have seldom found cause to complain. It is unfortunate that I complain in my own back yard.

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weheartdurhamandraleigh

Joined 5 years ago

Not really worth it unless you want a Martini. The ambience is beautiful-- wood structuring and it does have that cozy ski lounge feel. You can also see where your food is coming from which I personally like. The food is a different story. I think it's a very overpriced-- I guess you're paying their rent (in Southpoint Mall)-- because the food is just okay. I do love the lobster dip, my chips were too salty this time, but everything else would be much better if it was cheaper. I haven't tried the steak so I can't comment on its worth. I had a delicious Martini special and have come here just for the martinis. The service was okay, a big factor is how long it takes to fill my half-full glass, and they came just in time. We had to wait awhile for the check but considering it was busy with a 15 min wait, I'll give him a break. It's convenient if you're in the area and fits a typical Mall restaurant. It's a lot like Champs. If you're destined for a mall restaurant Calif. Pizza Kitchen and Maggiano's are the two best with the best prices.

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dwe1978

Joined 6 years ago

Good food, good drinks. The food at the restaurant--from the bread to the Cesar salad to the prime rib and potato--were delicious. This was a really good meal. Their drinks are also top notch. I really recommend this place. However, it is not an inexpensive restaurant. Most entrees are around $20. Many of their drinks are around $9. And, it is a chain. But overall I'm very happy with this place and looking forward to going back. (Do arrive early or you will wait.)

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ravasel

Joined 5 years ago

Superb food fairly priced. Highly recommended. We've now been twice to this restaurant and we have been *very* satisfied with both the quality of food and the service.

The ribs are to die for and their fries are the best I have eaten.

The lighting could do with some adjustments to make it a little lighter, but they try to create a warm ambiance and it works quite well.

This is truly a great place to eat and it has now become our favorite restaurant when we fancy a treat.

The have both a lunch and dinner menu, which is a little more extensive.

There is one now at North Hills Mall, which is more convenient for us.

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ncsunshine

Joined 5 years ago

Excellent service & Menu. Good menu for any age, nice atmosphere for dinner/drinks or just dessert; wait and management/bar staff are professionally trained and take pride in their work; food is consistently excellent and if a busy or off night, they will 'make it right' for a great dining experience; been a regular for over 3 years and it's a place I can count on for a good evening/outing; call ahead seating is recommended at peak times; try their seasonal menus for real surprises/delicious; would politely recommend it's not a place to have smaller children for 'lengths of time' due to expected atmosphere while dining in this restaurant, great for family, but not 'family style budgeted eating' if you're looking to make it cheap (just being honest!)

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jfielhauer

Joined 6 years ago

unfortunately casual. For the price of the food you would expect really good food, excellent service and a great atmosphere. The food is top notch (try the pepper corn crusted steak with a bottle of their house red). The service was quite good; the waitress knew what she was doing and was pleasant. The atmosphere was the problem. If I'm going to pay $35 for a plate, I expect it to be more of a fine dining experience, but unfortunately this restaurant is essentially in a mall and so they have customers walking in wearing T Shirts and trailing behind them are their kids. It's unfortunate that their quality of food and their service don't match their customers. If they imposed a dress code that would fix the problem but I don't see that happening at a mall restaurant.

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cook123

Joined 7 years ago

great food. i enjoy the atmosphere as well as the presentation and dishes at firebirds. their deserts are awesome! if you enjoy a nice cabin like surrounding and a great meal where you can still hear your conversation, this is the place to be! try any of their wonderful salads as well as chicken dishes!

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jamied1

Joined 7 years ago

Great array of meat choices. This restaurant has been excellent every time I have dined. I have been there at least 4 + times. Excellent service, great buffalo burger and meatloaf. Servers are very attentive and knowledgeable.

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gtnuke

Joined 7 years ago

Stuck in my memory as completely unmemorable.... For an upscale casual restaurant? Fine. For your average chain steakhouse? Fine. For service? Fine. I found nothing wrong with this place if you want to go out to have your average meal, but for the price, the food is completely unmemorable. At best, the decor is different. At worst, your food is way overpriced for the delight your taste buds expect. But if you are looking for a decent meal before you go to a movie at Southpoint, this would be a good choice. But boys, don't try to romance with this one.

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Contributor

Joined 10 years ago

Forego monotonous mall fare and take a culinary trip to the Rockies.. In Short
A little piece of the Rocky Mountains plunked down in the Streets at Southpoint mall: exposed beams, stone walls, a central fireplace, earthy tones everywhere. The crowd it attracts may be mall-going, but this is not a food-court restaurant. Oversized martini glasses dot the tables; classic rock wafts overhead; and an enormous bar up front does brisk business as folks wait for tables to turn. On the menu, expect steakhouse fare with a Western twist, plus top-notch wine list.