I have not order Domino's in 20 years. Their new ad campaigned peaked my interest. So I ordered a pizza for delivery. They called to tell me I was outside their delivery area. I was baffled since I live 10 minutes away. Either way, they said they would deliver. Since I ordered online, they showed me where my pizza was in the process. My order sat in their store for a good 30 minutes before it was sent out for delivery. My pizza arrive 1:10 hours after I ordered. Obviously, it was cold when it showed up. I complained on their website, and nobody respond as of yet.
Update: the manager called me an apologized for the poor service. He gave me a credit. He was really nice, so I will try them again.
Pizza-delivery giant features hot, fresh pies delivered in signature HeatWave bags.. In Short Operating since 1960, Domino's is best known for its delivery service and pizzas arrive hot, thanks to the company's plugged-in HeatWave delivery-bag technology. Build your own pie--add toppings to either Ultimate Deep Dish, Crunchy Thin Crust or Classic Hand Tossed styles--or select a Feast Pizza, like the MeatZZa Feast, topped with pepperoni, ham, beef and Italian sausage. Build a meal with side orders like Amazin' Greens salads, Buffalo Chicken Kickers and Cinna Stix.