Hotels >Marriott-Durham Civic Ctr
Unappreciated patronage and lying employees.
I have some very disturbing news. Working on my book and my stageplays is very important to me. Lately I have been going to the Marriott located at 201 Foster Street Durham, NC 27701 to get inspiration and motivation. You won't believe what happened today...My boyfriend and I patron the hotel at least 5-7 times a week to work on our literary endeavors don't you know the restaurant manager told me I could not work on my book there anymore unless I was buying something at the time. How dare she. Nobody had anything to say last night when we ordered coffee, cake and ice cream and spent hard earned dollars with the company.
Hold up but that's not it, don't you know the security guard KEVIN NAVARETTE asked me to wait OUTSIDE in order to talk to the manager. Can you believe that? He also made up a lie saying that I used the business phone without permission. But you see his lies caught up to him cause Customer Service Agent Candice is the one whom I asked to use the phone and she went through the process of dialing the number for me, and the hotel security camera is all I need to prove him a liar.
WHATEVER YOU DO, DO NOT EXPECT THE MARRIOT TO CATER TO THE COMMUNITY IN WHICH YOU LIVE. MANAGER JAMES WALLACE informed me that the Marriot does not cater to the community. What kind of company is the Marriott to have a lying security guard, imagine what else he's lied about to the company. Not only did he lie, but the Bartender had the nerve to lie and say because WE were customers, other customers had to be turned away. What kind of company employs such liars? For starters there was NOBODY in the area, except for an East Indian man who was only there to order Ice Tea, and he came AFTER we had been there. Perhaps if we were of another race or national origin we would’ve been treated as customers, or maybe they would’ve remembered that we were paying customers who up until now enjoyed the cake and ice cream and coffee. DON’T WASTE YOUR MONEY AT THE MARRIOTT 201 FOSTER STREET DURHAM, NC 27701. GO TO BEYU CAFÉ INSTEAD.
don't leave valuables in your room. Prior to checking out of my room at the Civic Center-Mariott hotel in Durham, North Carolina, I took off my engagement ring and left it on the bathroom counter to wash my hands; I had started to put on lotion, but was interrupted by a maid knocking on my door, to clean. I grabbed my suitcase and headed out, but left my ring on the counter, a couple of hours later I realized this and rushed back to the hotel, I informed a manager, who told me he would check with security, apparently, the maids report lost items to security after cleaning each floor. It took forever and I?m not sure why nobody but security could ask the maid, and security couldn't tell me this in person, but the manager came back to tell me the ring was not found. It has been 4 sad days and still nobody has turned in my ring. I spent 3 nights at this hotel, the food is not that great, I didn't use the fitness center, the business center is decent, the hotel is decent, some of the staff are nice, but I would take care in leaving valuable items in your room, even while checked in.
Dependable digs boast consistent service and ample amenities..
This highly recognized hotel chain has been taking care of business and leisure travelers since 1957. Professionals appreciate the business center, meeting facilities, in-room work area with ergonomic chair and no-glare lamp, and express check-out. Those who come to kick back take advantage of the pool and gift shop. Spacious rooms include a comfy bed with a quilted-top mattress, oversized comforters and feather pillows. Additional amenities include a fitness center, whirlpool and concierge services.
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