Mixed Review. The bad stuff first. The bar staff is probably the worst I have sene in my time in the Triangle. I sat at the bar and waited a solid 10 minutes before the bartender even noticed me. And it wasn't even that busy. Then another started her shift and she also ignored me. The entire staff were too busy chatting amongst each other. I walked out of that place with more money in my wallet because their service was so bad I spent less than I could have. The managers behaved as if the bar were in someone's basement. Loud, obnoxious, distracting, egotistical, unprofessional. The type you know if you complain about anything they will be the first to mock you behind your back. When my friends arrived we sat down for dinner and it was like night and day. The food was decent, reasonably priced, and our server was attentive and friendly. So it ended on a decent note but the place overall has a weird feel to it. One of those places trying to pass itself off as a classy establishment but somehow misses the mark. The decor and lighting are terrible. But had the barstaff made me feel like I was a welcome guest and not a pest I might say I would be back. But they blew it.
Great out of the way place. WOW WHAT A BLAST!!! We went to Baileys on a friday night becuase the other bars on franklin street are all the same, cheap crappy beer, crowded, and just dirty and loud. We needed a change. So a friend of mine told me about bailey's. We went. Nice place. Not too crowded, great drink specials. Huge margarita for 7 bucks, didnt taste the liquor, but at the end had a good buzz. Nice tables that were actualy new looking. And the big thing i loved was Karaoke. They had this in their other room, which is huge and it was a great party. The girls there are hoooootttt. Great wonderful service. Had a slight problem with my burger, the server got the manager immediatly and took my burger away, the manager came over and appologized, gave me some free appetizer cards and paid for my burger. Had this happened anywhere else i wouldnt have gotten half the effort. Great time Good food, good drinks, Great staff.
Awful, Simply Awful.
A previous reviewer struck the nail on the head: on busy nights, this place is hurting for service.
My wife and I went to enjoy some live music on a busy Saturday night with several friends. We were assigned two waiters at different times, both of whom must have been way overloaded. But the kicker was that my wife ordered a standard margarita and then their special "Kryptonite Rita" and neither time was there any noticeable trace of alcohol in the drinks. When I spoke with a manager about it (because my waiter was nowhere to be found), I was told of the second drink that the alcohol was "masked" by the flavoring and would be hard to taste. Well, "masking" my skepticism, I told my wife to go ahead and drink it to see if it had any effect. None. Then I approached my long-lost waiter and he said nothing to me but "I'll tell a manager." Fifteen minutes later, a different manager comes to me and gives me the same old "mask" and dance. He then explains that since my wife drank the "masked" drink, tough ____. I raise my voice--not yelling, mind you, but voice definitely raised--in incredulity (disbelief) that they would trick us into drinking the margarita and then tell us to shut up. Does the manager address my concern? No, he tells me to leave the bar, because obviously with one and a half beers (with actual alcohol!) I was a crazy drunk who needed to be tossed.
The lesson to managers everywhere? Do: address the customer's concerns, even if it takes an extra drink to do so. Don't: toss the customer and pick up his tab anyway, inspiring him to tell the world how awful the service was there.
Oh, and when my sister took up for me after I left, the manager basically conceded the point that there was no alcohol in the drinks.
Want to get stiffed? Go to Bailey's, where it's the special of the day, every day.
And, uh, the food wasn't so terrible, I guess. Kudos to the kitchen staff there!
Worst Drinks from a BAR I've ever had in The Triangle.
For a place that calls itself a "BAR and grill", I drunk the weakest and worst drinks that I have ever paid for at Bailey's in Chapel Hill.
Sure, the waiter warned me that their Hurricane typically gets sent back because it's terrible, but - me the being the adventurous one that I am - I decided to take the challenge anyway. I should have heeded his warning. I've never had a Hurricane that tasted like a raspberry smoothie with chunks of ice. Besides it tasting ABSOLUTELY NOTHING like a Hurricane (I'm from New Orleans...I know my Hurricanes), it was as if no effort was given to make it taste good or like an alcoholic beverage.
They don't sell any Cognac and I've had batches of fresh brewed sweet tea give me more of a "buzz" than their "strongest drink" - as the waiter called it - their Long Island Iced Tea.
The service was decent and they weren't too packed for a Friday night (I wonder why...), but I've never paid for and drank supposedly "strong" drinks and afterwards felt that I could've taken a Calculus exam and aced it with no problem. Talk about a ruining a promising Friday night...
Like an A-hole everyone has an opinion and I would say yours stinks. I agree with everything choppercharles said except for the fact that he pretty much stereotyped hip-hop music and associated it with "thugs" and what the clientel base would be because of it. I suggest that he get out of his hole and introduce himself to whats going on in the world today ( More of your young "white collar" college kids are listening to that "thug" music, which is why it is played to keep the younger clientel coming) By the way Mr. chopper...the change in music is probably to keep the younger crowd in there black or white and the older bar squatting CHOPPER enthusiast out there that bring the quality of the pub and grille's young and hip atmosphere down.
Used to be great, but has really gone down hill.
I've played APA (pool league) at Bailey's for the last few years, and I've watched the place really go downhill. When I started going out to Bailey's, the service was always great and the atmosphere was superb. They played a variety of really sweet music videos - from old school to modern pop, and every style of music. From Michael Jackson's Thriller to Linkin Park to Gwen Stephani to Jessica Simpson.
But lately their service *on busy nights has gone through the toilet*, to the point that when I show up to play pool I don't even bother trying to get a server, I just order at the bar. They're just way understaffed on nights they know will be busy. Service on slow nights is great, it's just busy nights is great though.
The biggest issue I have is that they've stopped playing those great music videos, and now play almost exclusively R&B and gangster rap. That music has brought in a clientele to match - thugs. If I wanted to hang out around thugs and worry about getting mugged or shot, I'd hang out in Durham, not Chapel Hill. Even when it's all white collar college kids, they play the same music. (and won't change it when asked). It's like they're trying to drive all the college kids and townies out and bring in exclusively Durham's thug population.
Editorial Review by Citysearch Editors. Chapel Hill franchise of national sports grille offers food, drinks and entertainment in casual environment. Domestic, imported and specialty beers.
Wonderful. My husband and I went to Baileys a few weeks ago, for the first time. We weren't sure what to expect, but walked out pleased. The food was wonderful, service was great, and the over all atmosphere was relaxing and casual. A great place for a first date. We ordered a drink from the bar, and it tasted wonderful! The food prices are great compared to most places in Chapel Hill/Durham. We'll definitely return.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Bailey's Pub & Grille on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.