416 W Franklin St, Chapel Hill, NC | Directions 2751635.911096 -79.061039
VERY disappointing – After reading the (mostly) good reviews on Moshi Moshi, I was excited to get my hair cut with Catlin. However, I was soon disappointed. Not only did she completely ignore me while she cut and colored my hair - stopping to chit chat with other stylists and answering the phone twice - my hair cut and color were BAD, just awful. She refused to listen to my concerns and suggested that I let her have another go at it. I decided to go somewhere else to get it re-done. I should've known I was in for trouble when I saw Catlin's dry and brittle hair. I don't see how this place stays in business.
PS - I wish someone would suggest Catlin invest in some deodorant. She smelled like she came right from the gym.
Fantastic haircut! – I discovered Moshi Moshi by asking a total stranger with a really nice haircut who cut her hair! I had been looking for a good stylist and have not been disappointed with Catlin. She is professional, does not keep me waiting for my appointments, and does a fantastic job with my hair. I love the online booking option and the atmosphere of the salon. I have referred several of my friends here and they are pleased with the cuts and color they have gotten.
The only salon I will go to – I have lived in Chapel Hill for many years and been a patron of Moshi Moshi for almost as long. When I moved here I did some searching and the only salon to fit was Moshi Moshi. The employees are amazingly nice and work wonders for you. I have never been disappointed. Moshi Moshi is a unique feel and decor. They aren't a chain and only employ a limited number of stylists. If your looking for the kind of place where everyone is the same and no one stands out, this isn't your place. Every stylist has a unique sense of style. It didn't take long for them to figure out which stylist was best for me. I have long wished for a place like Moshi Moshi and dread ever having to relocate, I may never find a better place. If you want a professional stylist that is a real person, this is your place.
Worst Customer Service ever – I made an appointment three weeks in advance for Moshi Moshi. It was going to be a first appointment. I had an important event I was attending so I sheduled in advance. Two days before my appointment they called to cancel saying the stylist had a family emergency. I called back expecting to be squeezed in with someone else who was covering for the stylist. They offered me a Friday appointment which I could not do because of work. I let her know I had an important event. She said they could squeeze me in with a trainee to do my color but they could not do my cut. I told her this wouldn't work for me. Out of nowhere she says "well I am sorry you can't understand the stylist father is dying that you were sheduled with." I had no idea what the emergency was and she dropped that snide comment on me. THen she hung up on me. I called her back and told her that I thought she was being very unprofessional. A proper salon would offer coverage for the poor girl who is out. Besides for all I knew she was out with a sick child and she tries to lay the guilt trip on me about the girl's dad dying and then hangs up on me. I asked to speak to a manager when I called back and the girl who hung up on me said she was the manager. SCARY. I had no idea about the stylist who was out and what her problem was. Her co-workers could have handled this situation in a more professional manner. So, I was turned off this salon before I ever got to try it. RUDE STAFF. Will cancel on you at the last minute.
Really cute salon – This is a really cute salon in downtown Chapel Hill. I got a great haircut and felt comfortable with my stylist. I especially loved that they have online booking which made it so easy to make my appointment with my busy schedule.
I love Moshi Moshi – I am new to Chapel Hill, NC and was looking for a great place for a haircut - Moshi Moshi did not disappoint me. Julie was great with my long, thick, curly, coarse hair (and not many people are). I went from long (mid back) to shoulder length and she was able to remove the weight and frame my face really well. She listened to what I wanted and did just that, she also gave me several recommendations and sent me home with a few product samples. The atmosphere is cute - its a small shop (with a little area of jewelry, perfumes, styling products and purses), trendy but not so much as to make you feel uncomfortable. Overall I was really happy with my visit to Moshi Moshi and I will definitely return.
Best Waxing Ever – Rhonda is the best esthetician I've ever met. Funny, gentle, and just plain nice - I would recommend her over and over again. She calmed me down for my first ever visit to "the chair" and t'weren't nothing.
AMAZING. I can't wait to get my hair done here !
best salon around! – I have been going to some of the women at Moshi Moshi for haircuts since before they were at Moshi Moshi. Because of the care that the stylists I have used at Moshi Moshi put into my hair, I have no doubt that all of the other stylists use just as much care with their clients. The atmosphere in the salon is upbeat, there is never any pressure, and when you ask about potential hair styles you get honest answers. I have never had a bad haircut. If you want to be able to just walk into a salon and have the stylist copy a haircut out of a magazine, then this place is not for you....and that's a great thing, because most likely that haircut in the magazine isn't going to work with your hair anyway! If you want stylists who take the time to listen to what you are looking for, what you like and don't like, and give their opinions on what will work for you and your hair...as well as do it with no pressure at all...then this is exactly the place for you!
Finally, a stylist who listens with talent in spades – My boss recently had a facial from Moshi Moshi and she looked absolutely radiant for days after. I have had my hair cut and colored since it opened, but I am now tempted to visit the new esthetician on staff. I have never regretted a single cut/color. From my own experience and based on a decent amount of eavesdopping while in the chair, I have always found everyone there to be welcoming, attentive, honest and creative. One last thing, I love the selection of hard-to-find-but-worth-it products.
Good experience – I have been several times for a hair cut with Mary - she is very good - I would highly recommend her! My only problem with the salon is that they really hurry you through your appointment - Mary only seemed to have 15-20 minutes alloted to cut my hair before her next appointment and she didn't have time to straighten it. I really don't fault her - I got the sense it was more of a salon policy....I'm used to a bit more TLC/time from my stylist. All that aside- great place, great people.
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