P F Chang's China Bistro

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libralass

Joined 7 years ago

Wonderful food, reasonable prices, great service, nice ambiance. We love P.F. Chang's as an Americanized Chinese option. This is not a great choice for those seeking authenticity. We absolutely *adore* this place. The food is amazing, reasonably priced, and the service has been super! We were going to the Raleigh location for many years, but had some very poor experiences due to mall-crowd bleedover and extremely long waits.

The Durham location is a stand-alone, which makes the atmosphere much better, but the food is admittedly a little bit better at the Raleigh branch. The only reason I can't give it a perfect 10 rating is due to the fact that my sister had a poor experience with the service - she ordered from the gluten-free menu, and they gave her the usual version, which made her immediately ill. When confronted with this problem, the waitstaff told her that the cook had shrugged it off and said since it didn't contain wheat, there was no difference. In the end, the restaurant owned their responsibility, gave a verbal and then a written apology, and issued her a $50 gift card. Be watchful when ordering specialty items. We are addicts who can't live without our pan-fried dumplings, spring rolls and wonderful entrees, so we will continue eating here frequently! Try lunches right at opening hours for great seating and a quieter mood.

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tinaliz

Joined 7 years ago

Excellent place for friends. This is a great place to meet with friends. The service was excellent, good food and moderate prices!

Doesn't Recommend

yankeebumpkin

Joined 8 years ago

The Glitz Kills It. I have traveled to many large cities with excellent chinese food. I've had some of the very best chinese available. That being said, I found PF Changs to be too high on glitz & short on delivery. Service was good, the food is decent, plentiful & prepared well, but it is several notches from traditional chinese fare. The atmosphere takes away from the food. The noise level leads one to distraction to the point that you cannot enjoy the food. I find that if you cant have a conversation with those at your table, your experience will be less than satisfying.

I have found, nearly universally, that a glitzy atmosphere is usually a sign of fair to decent food that is well over priced. Changs is that. Why pay $30.00 + per person in a glitzy atmoshpere when $15.00 to $20.00 in a quiet but cozy dining room will suffice.

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jsmarron

Joined 9 years ago

Disappointing. As South Durham residents, who are big fans of the Raleigh location, we anxiously awaited the construction of the Durham branch. While the food in Durham branch was OK, it was not up to the high standards of the crisp, well matched flavors we were used to from the Raleigh restaurant. So we unfortunately continue to find ourselves driving to Raleigh.