133 W Franklin St Ste A, Chapel Hill, NC | Directions 2751635.912299 -79.057938
Dream Come True! – We were lucky enough to be referred to this gem (yes - pun intended) of a store through a previous, and I'm sure future, customer. My boyfriend and I searched and searched through all of the chain and online jewelry stores for a unique engagement ring. We wanted something that stood out from the crowd but would be classic enough to last our lifetime and hopefully be passed to future generations.
I was fortunate enough to have a fourth generation diamond wedding band to use as the start for our piece, though you don't have to have any idea of what type of you would like going in. Travis and his staff will guide you through the design process. We purchased a green Richard Homer sapphire to use as the center stone. If you haven't seen his gem work you must stop by the store to see some of the pieces that have his stones set in them. Truly magical!
Travis was able to use a bezel setting to set our sapphire as the centerpiece in the band by cutting it in half. You would never know that we combined an 80 year old piece with something completely new and modern. The ring is a visual seamless blend.
One of our concerns before going to talk about a custom piece of jewelry was budget. We never thought we could afford a custom piece. Travis is able to work with nearly any budget to create a unique and special piece that you will love for a lifetime.
I hope to add to my jewelry collection with another custom piece of jewelry sometime in the future!
I got the ring of my dreams!! – My fiance originally wanted to go to NYC to purchase my engagement ring, so that we could pick the stone, design, etc. I convinced him to look locally just to "see what looks good on me". Luckily we wandered onto William Travis Jewelry.
Travis showed us pieces, listened to us, and answered all our questions. He even encouraged us to look around before making a decision. However, no other place could compare to the beauty and uniqueness of Travis' designs.
As we designed the ring with Travis he listened to everything we wanted and made helpful suggestions.
The result is the ring of my dreams! Its exactly what I wanted, and was well within our budget. The staff is so friendly, and, even though we had a budget, we were always treated like special customers. Now, I can't wait to have Travis design our wedding bands!!
My new favorite jeweler!! – My fiancé and I recently moved to North Carolina from San Francisco. William Travis has confirmed that NC has everything we could want at the same caliber as (or, in regards to Williams Travis specifically, even higher than) SF.
Travis is the world-famous jewelry designer at William Travis. I was referred to him by our real estate agent (who had honestly one of most beautiful engagement rings I've seen in my life- created by Travis). I brought in a diamond that was my grandmother's (and is now my engagement ring) to have it reset. I had an idea of what I wanted. Travis made a suggestion, which was completely different from what I had originally imagined, and it was brilliant; I decided to take his advice. He and Evette, a lovely woman who works with him, spent hours with us over the course of several visits showing us all our options, and enthusiastically showing us all of his work. From the minute I saw my custom-designed ring, I was in love! Travis is brilliant!
My friend from New York came to visit and insisted we take her to William Travis after seeing my ring. She is now planning to have her Tacori ring reset by Travis!
LOVE MY RING – I LOVE my new ring. Since I walked into your store three years ago, I knew I wanted a William Travis piece of art. The moon and stars aligned and I was able to get my hands on my mother's engagement ring....I knew just what to do and who to call.
You will never know how much this piece means to me on so many different levels. Thanks for giving me this wonderful heirloom.
A jewelry lover's dream! – Buying our wedding rings from Travis was a wonderful experience. He listened to what we wanted and gave us great advice. William Travis has the coolest jewelry I have ever seen (and I shop a lot!). I even made a wish list for when my soon-to-be hubby needs to buy me a gift. He has strict instructions to talk to Travis first before buying me anything! Good news for me my fiance felt very comfortable there too. He liked Travis's honesty. Now that we found William Travis Jewelry, we won't go anywhere else again.
very poor attitude - avoid this place – my experience with this merchant was a disaster. having dreamed of a custom ring design for my fiance for many months, I had such hopes that this would be a wonderful way to express my feelings for her.
initially travis was friendly . as the design process moved forward however, I began to feel that other jobs were being prioritized ahead of mine. as the promised delivery date approached , I did not get my calls returned. I understand that there are customers who likely are spending much more than I , as we are a young couple just getting started in our lives. this is no excuse however , for being treated with any less respect . we were in the store one day waiting for travis and another customer who seemed to be more "valued" came in and was helped first. when I expressed my disappointment to travis- in a very quiet way- his response was harsh and rude to the point of discomfort. my fiance and I felt as if we were a bother to him. my fiance felt that every time she put on the ring she would think of the way she was treated by travis. as it turned out , very little work had been done on our ring- we went elsewhere and were very pleased. my word of advice- go to someone who knows how to be nice. avoid this place.
Unique designs and exceptional customer service – Last year my boyfriend of 10 years and I decided that it was time to take the plunge and get engaged. We begin looking at jewelry stores around the triangle, including several independent designers and were not very excited about any of the rings/settings that we were finding. I knew I wanted something out of the ordinary, but that would stand the test of time in terms of quality, style, and design. Eventually we made it in to William Travis Jewelry, and we were blown away! Immediately I fell in love with a beautiful dome bezel set sapphire ring, but we really wanted a yellow diamond as the center stone. Within days Travis had brought in several stones for us to choose from, and when those were not exactly what we wanted, he tried again. The diamond we selected was absolutely gorgeous, and the ring was completed in just a few weeks time. It is amazing! Next we sat down with Travis to design our wedding bands, and he completely understood my vision of the set. We always felt like our ideas were being heard, and never felt pressure to change our designs, or spend above our means. Additionally, I have purchased two beautiful stands of colored pearls for my mother (as a thank you gift for all her wedding planning!), and she truly loves them. I recommend William Travis Jewelry to everyone who asks about my wedding rings, and believe me that is quite often, because my experience with the entire staff has always been fabulous1
Creative solutions and great customer service – After going to several jewelers and not being satisfied with their problem solving skills and how the final product was going to look, I made an appointment to see William Travis as I had heard that he is a very creative jeweler. And I am so happy I did. I had an old ring that my mother wore when she died and I wanted it made into a pendant. William sat down with me, drew a couple of options and came up with a solution that created a beautiful piece and one that doesn't look like a ring which was converted into a pendant. He is an extremely talented jeweler and his work is simply beautiful. His staff is exceptionally courteous and helpful and William is a joy to work with. After a couple of weeks I called to see if would be possible to have the pendant ready ahead of schedule as I wanted to be able to wear it on the first anniversary of my mother's death. (I didn't tell them this was the reason.) They were happy to oblige and when they needed to make a slight adjustment, they did it while I waited. If you have an old piece of jewelry that needs to be repaired, or if you are looking for an award winning design, I highly recommend William and his team.
Jewelry Design @ it's Finest - My September Discovery (and purchase) – After multiple recommendations by a gemstone enthusiast to "go see Travis' work" and "you REALLY need to go to William Travis to design what you want", I ventured into the heart of Chapel Hill to University Square -- location of William Travis Jewelry store, What an adventure! I came in to explore gift options for my daughter who will be 21 in October. On my first visit, I walked out with several pieces for ME, including my first pair of gold earrings in 20 years.
I appreciate Travis' vision -- customer service complements his talents well. If it had not been for Amy extending herself (the way that I expect she typically does), I would not have made the purchases that I did (18K gold concentric circle earrings were last minute -- at the brink of store closing).
My near-term goal was to get a gift for my daughter. So I went back a week later with her.. She found several pieces that she liked --- finding a gift was easy! Sarah was as patient and attentive as Amy.. Wow -- the variety of metals, textures, gemstones and designs generated a long list of "I wants". My next gift for me has to be one of Travis' sapphire ring designs (w/surprise diamond). I could never say enough about this store - great designs, very knowledgeable, down-to-earth designer, great service.
It was a grand experience on a beautiful fall day -- my September Discovery - my October revisit, I look forward to my next adventure there -- and, of course, will send others! If you really enjoy quality jewelry designs, go when you have time to browse a while.
Great service and fantastic design – My (now) fiancee and I were very impressed with Travis' modern and elegant portfolio, and were excited to work with him in desiging her engagement ring. From the beginning he and his staff were a pleasure to
work with. We went through a thorough consultation/design process, during which he gladly listened to our ideas, adapted to our changes, and added his own great creative elements. He seemed to be truly excited and passionate about creating something special for us. At no time did we feel rushed or under pressure, and he was always very responsive to our questions during the entire process -- we asked direct questions and got honest answers. We ended up with just a fantastic piece of jewelry with unique design elements, that I felt was very fairly priced. And it was exactly the ring my fiancee dreamed of having, which is ultimately what I wanted. If you're interested in working with a professional and creative designer who is open to a collaborative approach with his customers, then I can give you no higher recommendation than Travis.
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