Carpet Dry Cleaning Chapel Hill

12/16/11

Many Thanks for a Great Service!

by Nemo1234 at Citysearch

Elmer and Ramon were actually able to come earlier - great for my schedule and nice that they called. As in the past 10+ years that I have been using Carpet Dryclean, the carpet was spectacular. They were efficient, neat, and the results are great. I will continue to use Carpet Dryclean!! Many thanks for a great service.

09/30/09

Miracle workers

by carolinagirl99 at Citysearch

We called Polo and Vance to come look at our carpet, but we didn't think it could be cleaned. We thought it would have to be replaced. They came out the same day and had it looking like new before they left! They are very professional and knowledgable guys. Thanks for the help!

• Pros: Instant results
• Cons: None

09/04/09

Saved me LOTS of money!

by Ryanjr85 at Citysearch

All I can say is THANK YOU to Earl, and more importantly, to Terry for helping me defend myself against an apartment complex that tried to rip me off.

When I moved out of my apartment in Durham, another carpet cleaning company (hired by the landlord) came in and said the carpet was "just worn out" and needed to be replaced. The landlord wanted to take my security deposit AND charge me to re-carpet the entire townhouse.

Terry from Carpet Dry Cleaning met me at the apartment when I went to see the "damage" with the property manager. They cited grey spots and a rust spot on the carpet as evidence that it was completely ruined. While I was arguing with the manager, Terry kneeled down and cleaned the rust spot to perfection - it was completely gone. He did the same thing on one of the grey spots, it vanished!

This worried the property manager, who called her boss in for backup. He again tried to tell me the carpet (only 2 years old) was simply worn out. Terry looked at it and said, "No, the fibers are in great shape, it just needs to be cleaned." I told the landlords I wanted to pay Terry to clean it if they would give me back my deposit, otherwise I'd take them to court over it.

After a few minutes of hushed discussion, the manager's boss agreed that if I'd give up my security deposit, he wouldn't charge me for new carpet (roughly $600). The manager was so impressed by Terry cleaning up the spots that she bought a bottle of cleaner from him right there in the parking lot!

Thank you SO MUCH for taking time out of your day to come help me... I wish I could have paid you to clean the place just for your trouble. I highly recommend CDC - they're true professionals.

• Pros: Professional, knowledgeable, on-time
• Cons: So good, I didn't need their service

06/24/09

Professional, courteous and diligent

by Sasha09 at Citysearch

The carpet cleaners were punctual, friendly, and professional. They did an amazing job on this old berber carpet, even getting out a dark brown candle wax stain. I highly recommend their services for anyone. The house smelled fresh and clean, not overly chemical, and we could walk on the carpet immediately.

• Pros: Environmentally friendly, immediate use of carpet
• Cons: Slightly more expensive, but worth every penny

06/01/09

pricey, but great work

by livvie at Citysearch

i normally pay about $170 to have the carpeted areas of my 1600 sq ft home done. this cost me about $230. the technicians that came to my home were very professional and courteous and did a thorough job. they couldn't clean a stained chair i had, but i appreciated that they were honest about it up front rather than just taking my business. they offer you $10 off if you leave a review on citysearch (good or bad). i liked that their product wouldn't harm my children or irritate sensitive skin and we could walk on the carpet immediately.

• Pros: great service, cleans well, dry immediately, organic
• Cons: expensive