Planet Beach Tanning Salon at South Square- NEW EQUIPMENT

11/01/11

Great Place!

by Stonebraker at Citysearch

I just moved to Chapel Hill and have been looking for a tanning salon - this place fit the bill and so much more! I ended up tanning, signing up for red light therapy, and even got my teeth whitened. Brent, the owner/operator, is fantastic and really knows how to give good customer service. My Mom was with me (up visiting from Florida) and he gave her a free 30 minute oxygen treatment while I was having my teeth whitened. Also, the place is spotless and kept impeccably clean. The only quasi-negative thing I could say is that the teeth whitening costs $159, and I don't think it's worth quite that much. However, I got mine done for $89 on a special they were running and it was definitely worth every penny; so you might want to check out if they have any upcoming specials before you commit to anything. Overall the place is great and I'm so excited to be a customer!

05/13/11

Owner replying to "just my opinion."

by PBOwner at Citysearch

I would like to respond to the ad written below by "just my opinion".

I am sorry you feel that we have slighted you. As you are the only customer that has tried to use back to back $20 week coupons we were able to identify your account and look up your history with us. You came in and used a val pak coupon starting on April 30th. Between April 30th and May 6th you used the $20 coupon to do 7 services including 2 "vibrating misting bed" session. You used a total of $196 in sessions that week, all for $25.00, and thats just great as we offer these $20 weeks for new customers to get a real feel for our great spa services!

You then came back May 6th to try and use a similar coupon for another week at $20 . We politely informed you that you cannot use another week for $20 and even offered to call groupon on your behalf to refund your money in full. I do not understand why this was not acceptable but I am truely sorry you are not satisifed.

I can still try and get your money back from Groupon for you and I can also work a great deal out for you on becoming a member.

Thank you

05/06/11

Lost my business

by Just my opinion at Citysearch

I recieved a coupon in the value pack for 1 week of service for $20. My busy schedule only allowed me to go once. I layed in a vibrating misting bed (waste of time) and used the oxygen tank (tubes cost additional $5.). This 30 minute experience cost $25. plus tax. I consider this my fault for not having time to fully experience what they have to offer.

I decide to give it another chance so I went today with my Groupon. I was promply sent away by the 7 year old "manager" who said I was not allowed to use my Groupon because I had been there in the last 6 months.

Is this legal?

04/18/11

Pleasant Experience

by ljones0320 at Citysearch

Planet Beach at South Square is my first experience with indoor tanning. Having many questions regarding indoor tanning, I have always found the staff extremely helpful and informative. They are always professional, friendly and courteous. At Planet Beach you get a full spa experience including different levels of tanning beds and if you prefer to forego UV rays, Mystic Tan. The atmosphere is inviting and the facility is super clean. This is my second season of indoor tanning at Planet Beach and I don't intend on it being my last. You will not be disappointed!!!

02/21/10

Informing and Friendly

by Kari1717 at Citysearch

I have had a wonderful experience with Planet Beach Contempo Spa Renaissance. I was hesitant about Planet Beach after reading the reviews. However, I decided to give it a try, as its location was unbelievably convenient for me. Upon arrival, I was immediately greeted and informed of all of the options Planet Beach had to offer. I expressed what I was hoping to get from my Planet Beach experience and Shea was more than helpful in answering all of my questions and providing me with various options that would work. I left Planet Beach extremely satisfied on my first visit. I have been going to Planet Beach for two months now, and the service has consistently been outstanding. They have gone above and beyond to get to know me as a customer and I greatly appreciate the personal service. I would highly recommend Planet Beach Contempo Spa Renaissance to anyone that is looking for outstanding, helpful, personal service at a clean and inviting spa.