10/12/09

Great Experience!

by tracyraleigh

We just had our 3D/4D this past Friday. it was well worth the money. We paid for a 30 minute session but the tech gave us an hour because our baby's legs were in the way of a full head shot. The tech would have given us longer but I was tired. We did get some great face pictures of our baby, though.

Everyone was very friendly and seemed to get a big a kick out the whole experience as we did.

I read the reviews before out visit and almost backed out. I'm so glad I didn't. Maybe the staff has learned from past reviews but I have no complaints.

• Pros: Friendly staff, great pictures
• Cons: None

12/05/08

Told me a Girl, it's a BOY!

by kw2086

The tech at our doctor told us she thought we were having a boy, but the umbilical cord was in the way, so we paid for a scan here at 20 weeks. The lady here told me she was positive we were having a girl and printed pictures of it. She was SO WRONG! We had another scan at the hospital because I was bleeding and they told me my little boy was fine. LITTLE BOY! We have to replace everything from girl to boy stuff, and it's costing a lot of money. And yes, the pictures are small, black only, and the DVD does have pop up screens all over it. Wasted money.

• Pros: NONE
• Cons: Unreliable

10/09/08

I am shocked someone is giving a bad review having NEVER been!

by mama2two

I feel for the people who had such a bad experience here.. but I am very, very suprised. I've had nothing but great experiences.. having gone with both of my children. I've never had anyone be anything less than friendly, kind, and helpful both on the phone and in person.. and not in a fake way at all. I've had four different girls do my scans and they were all just great. In fact, with my 2nd child on my first scan to find out the gender, they had me come back for free THREE times until they were totally 100% sure that it was in fact a girl. They guessed girl the two times before and were "ALMOST positive" but had us come back until they confirmed with certainty. The DVD is a recording of your whole session, so when you see them clicking on things and the "Increase Volume" box pops up, it's just the tech taking/printing still shots of your scan so you can have pictures too. Nothing is wrong with the DVD! And while the pictures that THEY print out for you right there are in fact small and in black and white (like what you get at the doc) they give you a CD with all of the images on it, just as you saw them on the screen there, and you can print those out in any size you wish - VERY clearly. YOU HAVE to listen to what they say!! When they say lots of water and only water, they say it for a reason! And yes, sometimes they still can't get the VERY BEST pictures that they use in their brochures for each person, because not all babies cooperate every time. Thats not something they control. This facility, and the one they were in 2 years ago, have both been SPOTLESS and they smell great too. The things the negative reviews described didn't sound like the same place that we went to FOUR times for our scans. We had nothing but a great experience with GREAT pictures (we followed the instructions) Sometimes they do run a bit behind, as do doctors offices, because people don't always arrive on time. It's worth the wait and worth the money. They do a GREAT job!!

• Pros: Friendly staff, clean welcoming environment, GREAT service & pictures!
• Cons: None - it's a shame people reviewed such a great place so negatively.