First pick. I just wanted to take a quick minute to write about how wonderful my tanning salon is. I tan almost every afternoon and the girl who works there has learned my name and has me set and ready to go in my room by the time I walk into the door. You could not ask for better customer service. For the quality and price you pay for this salon I could honestly say that LA TAN is under charging there customers. Like I have told the girl who works there you could walk from the back of the salon to the front and not a spec of dirt would be stuck to the bottom of your foot. Before I tanned at LA I tanned at planet beach I thought that salon was top notch until I found LA TAN.
Why can't tanning salon = honesty?.
There are two major downfalls of tanning salons in my opinion: 1) Bad staff members 2) confusing pricing.
I started looking for somewhere to tan in Chapel Hill with prices in mind, expecting it to be a little pricier than the places in Raleigh. I went to LA Tan first to see what kind of options they had. The girl working there was very helpful, she went over all of the options with me, twice, let me use her calculator and even wrote down for me what she had said so could take it home. She made very good first impression. I was pretty sure I wanted to buy a package there, I just needed to get the prices from one other place first.
So the next day I went back to LA Tan after deciding that they had the best deal running, buy $25 tanning bucks and get your first week free (I'm sure, she wrote it down for me). Unfortunately, a different woman was working. I was told that there was no such offer and I would have to spend $55 to get an extra $25 credited to my account, which was not the same thing as the offer I had been told the day before. To get a free first week I would need to buy $20 in products (this was an option given to me the day before) but I would need to bring a coupon. The coupons were sitting right there on the counter in a stack, did she really need me to hand it to her? She seemed to be avoiding admitting that someone had made a mistake or their specials had changed (either of these explanations would have been more acceptable than pretending not to know what I'm talking about). It came across as rather rude.
In short, they almost had a new customer, but either their pricing can literally change overnight (HA) or their staff doesn't know what going on. I can't tell you more about the place because I never got past their front desk.
Also, they take your finger prints as a new member. I know this is getting more common, but be real. Its tanning, not the FBI. Invasion of privacy, people.
great place to tan in chapel hill/durham area. I switched over to LA tan recently and have really enjoyed it. The people that work there are very friendly, its is very clean, I never have to wait to tan, there are many beds. Also there is a wide variety of types of beds including different levels and stand up beds. There are spray tan options and there are always pretty good deals and packages every month.
Great Place to Tan!!. LA Tan is a great place for tanning in the town of Chapel Hill. There are so many tanning salons to choose from but I assure you this one is the best. Their packages are very affordable and cheap compared to the other top notch tanning salons. The people who work there along with the owner are very friendly and it is always extremely clean. It is very trendy and decorated beautifully. They have a variety of beds to choose from that make it easy to find the one that best fits you. I would recommend LA Tan to anyone, so go tan there!
Clean, friendly and affordable tanning. I recently switched to LA Tan. They have very affordable memberships. The receptionist was professional and very helpful in explaining my tanning options. I was impressed by the cleanliness of the facility and I'm so glad I switched!
great place!. LA Tan is one of the nicest tanning places I've been too, especially around the Chapel Hill area. The people that work there are very friendly and helpful. It's a good price too, a lot cheaper than the tanning bed i go to in Charlotte! The wait usually isn't bad, I definitely recommend it!
LA Tan is the best place to tan in Chapel Hill. LA tan is amazing. If you want to get a great tan for a great price then LA is definitely the best place for you. They have a lot of beds and they get you in and out really quick. They have the best prices in chapel hill... BY FAR. (trust me I would know... i have tanned at a lot of different salons)They offer a lot of different tanning packages so you can get exactly what you want, and they are all extremely affordable. There prices aren't the only things that are amazing; there staff is AMAZING as well. In addition to be both friendly and approachable the girls are all very knowledgeable and willing to help you choice the right package and lotion so that you get the exact color that you want. LA tan is hands down the best tanning salon in the chapel hill Durham area. Whether you want to purchase a membership or just get a little glow for a special event I would strongly encourage you to chose LA tan. You won't be disappointed.
Best place to tan. I love LA Tan!! It is the best place to tan in Chapel Hill by far in terms of price and customer service. I've been going to UNC for 3 years now and I've tried them all...this place is by far my favorite. The staff is extremely friendly and knowledgeable about different tanning lotions and beds. The level I beds are really nice and the upgraded ones are amazing (try the one in room 3) and not too expensive with a plan. The girls that work there are great and get you in to tan quickly!! If you are going to tan in Chapel Hill this is definitely the place to go.
Awful Customer Service. I've tanned here 3 times and every time I come in its the same employee she keeps "chatting" away to the person in front of me in line (if it's a male, she gets more chatting) The last time I went to tan she was on her cell phone. I asked her a question about the tanning dollar special they had, but she just confused me and I told her I didn't really understand how it works. I've contacted the manager and she replyed back, but I haven't seen a change in customer service!!! If your like me and you just want to go in and tan this is NOT the place for you! Awful customer service and unconcerned employee!!!
i am sorry again to hear that everytime you seem to come in the customer service has not been great for you. if employees are on their cell phones they are usually talking to me about any questions they might have. i spoke to the employees the first time after i received your email and i have spoken to them again after this review. hope things go better for you next time if you decide to come back again.
What a wonderful place... I have been searching for a tanning bed for about 6 months now. I randomly came across La Tan driving by. I have tried several other local tanning places. I came to learn that LA TAN had the best quality beds for the best rates. Twenty Five dollars a month for unlimited level one stand up and lay down beds. Can't beat that. The staff is overly friendly and most helpful from any mystic tan needs to knowing everything about each bed and what lotion will work best for you. I have met the owner in person and have been very pleased with her up keep in the salon. So thank you!! I 100% suggest La Tan to everyone. I love walking through the door every morning and being greeted by my name. As for previous comments I really hope that you found a tanning bed nearly as nice as this one closer to your home.
i really appreciate your wonderful comments that you have said about l.a. tan, that means alot to us to have positive feedback
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