Durham >Food & Dining > Tokyo Express
2121 Tw Alexander Dr, Morrisville, NC | Directions 2756035.920333 -78.811236
Good Food BAD customer service – The employees there are ALWAYS on the phone or their laptop and not friendly at all.
I go there for lunch once a week and last time I picked up my order it was wrong. They just took it back and remade it without saying "sorry" or anything whatsoever.
If they do not start getting their service as good as their food they will lose loyal customers like myself.
Great food, great service – I love this place. When it opened a while back I wait there about once a week. The price is outstanding for the amount and quality of food you get.
The only downside I have is that I have gone in there numerous times to place my order, and the guy taking my order is always more interested in who he's texting or talking to on his cell phone, or what he's looking at on his laptop which he sits on the front counter! Customers should come first in a business I think.
I would still recommend it, just call ahead and it usually only takes about 10 minutes tops. But if you get that busy signal when you try to call, don't be shcked when you walk in and the staff is having personal hour on the business phone. Happens about every other time.
Great portion sizes, fresh, and tasty! – The hibachi chicken with veggies is delicious, and this place probably makes the best fried rice i've ever had!!!! Love it!
I Got FOOD POISOINING – I used to be a regulrar until I went late one night and got food poisioning from the hibachi chicken. I work in a Emergency Department. The chicken was not properly prepared. I called the manager, she said she didn't understand my complaint???
Great food! – Great portions, great food, quick service. I wouldn't go for a night out on the town but great for eating in or picking up.
Excellent Food, Service and Price! – I love this place. It's extremely clean. The staff is extremely nice and the prices are great!! Please check them out!!
Wonderful food & amazing price! – The food at this place is SO FRESH, I have never had such good veggies at an Asian restaurant. Portion size is on the large size of normal. Its enough for two people with small appetites or one really hungry person. They have regular $5 plate specials on their two main dishes, hibachi and teryiaki, making it cheaper than fast food!!
Fresh, good, surprised – An asian restaurant that doesn't su ck in the Brier Creek area. The food tastes fresh & the people are very friendly. We will definitely be back. I would recommend it for anyone who is looking for takeout some night.
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