Day Spa 255

Not the best Spa Experience

by papismami at Citysearch

Having my normal spa loose their massage therapist to some unforeseen medical crisis, I booked at 225. I walked in and one of the stylist was standing at the counter. She looked up, gave me one of those "omg she is gonna be a cheapo" looks like 'how dare you actually walk in here' looks and immediately went back to her magazine!!!!!!! I am assuming the older lady that came to greet me was either an owner or manager. She asked me my name and I told her, she then said, 'oh yeah, you're here for eyebrows right?' "No, a massage" - "oh yeah".. and she shows me to another room and says "Its gonna be a while, just fill out this paperwork" and leaves.....Ok first off the room is overly lit, small, and not very relaxing; not what I expect when I am going for a massage. And it was cold. Second, there was no offering of something to drink. Third, no explanation of who was going to do my massage or how long my wait was going to be.

So, as I wait, some other lady comes through calling out someone else name and looks at me and says, "you are not her" and I said, "No, I am not". Then finally the massage lady get there and comes through mumbles something about who I must be and she will be with me in a moment after she sets up. I sit there wondering ok, and you were not here before setting up for what reason? And I guess it was like she read my mind because she came back out and apologized and introduced her self and invited me back to my room.

Her massage wasn't bad, she did exactly what I had asked for, but I didn't feel anywhere near as relaxed as I do normally when I get my massage. I didn't get goose bumps not once (in case anyone out there measures like I do.. goosebumps =awesome). But I was cold the entire massage and was so glad when i got covered up and the hot towels on the feet were superb!! So, I would rate the therapist higher than the experience itself, but not much higher.

Overall, I wasn't impressed. I will be making the busy weekend appointments with my previous Spa and I wont be going back.

I can't believe this just happened...

by Raleigh4Ever at Citysearch

This would have been my fourth visit to the spa...

I called to schedule a salon appointment with William. Peggy answered and said he was no longer at the spa and offered to schedule with another stylist. I told her that William was the best stylist I have had. Before William, Greg cut/styled my hair and I was NOT happy with his work and since the appointment was for a wedding, I wasn't sure if I trusted a new person to do it. She hung up on me! I honestly thought it was a joke! When I called back to ask who managed the salon, Peggy stated that she did. I proceeded to tell her how unprofessional it was to hang up on me and she began to argue with me. She said that since I told her I was taking my business elsewhere I didn't need to come in. The problem is, I never told her that. I said that I was hesitant to use someone new because of the nature of the occasion and I wasn't happy with Greg when he did my hair. She proceeded to tell me that she had been managing salond for 20 years and asked me how long I have mangaged? What does that have to do with anything? I work for an investment firm. My job has nothing to do with how rude and unprofessional she was to me. If she were a good manager, she would have tried to sell me on someone else and apologized that I wasn't happy with Greg. I can't believe this is the level of service they now provide. It's a shame too because I enjoed going the few times I did...

Maybe she was having a bad day, but she didn't have to take it out on me! They have now lost me and my boyfriend as clients. He has had 3 massages there. After this experience I GUARANTEE he will never be back. There are other great salons out there and I encourage you to shop them before going to Day Spa 2.5.5.

• Pros: William & Kristin
• Cons: Manager, Peggy

Reviews look suspicious

by bwheat at Citysearch

Take a look at the three posts with 5-star ratings. ALL of them are on the same day and year. I find it hard to believe that three people gave such a high rating on the same exact day. I wouldn't put too much trust in the reviews given here.

Great facials and microderms

by AshleyTom22 at Citysearch

I've seen improvement since getting several micro-facials over the last 2 months. My skin feels better, and more importantly looks better. She gave me a deep hydrating cleanse which lessened my fine lines. My skin feels softer and smoother than it has in years.

After the micro, I got the facial, which comes with it (I think?). Felt great.

I had blackheads on my nose before, but the micro-facial took them away. Didn't realize how much I hated them until they were gone.

My skin feels so good, and 2 friends have told me this (without being prompted!)...

My skin is oily, so she used different creams and hydrators specific to oily skin.

I recommend Day Spa 255 if you're not happy with your skin and want it to look and feel better.

• Pros: people, the location

Excellent service

by dave001 at Citysearch

Relaxed atmosphere - not uptight or pretentious. Great staff - I recommend Kristin for massage, and Debbie or Greg for hair. I always leave feeling good about myself. The location is good because it's near University Mall and Eastgate. Anyway, I recommend it!

Kara

Customer