Carrboro >Automotive Sales & Services > Chapel Hill Tire Car Care Ctr
203 W Main St, Carrboro, NC | Directions 2751035.910255 -79.075699
The people at this place seem very dishonest. They are very friendly and nice, but I think that's just to distract you while they figure out how to get your money.
I took my car in for the NC state inspection and it failed. So, then they got a bunch of money out of me to run a diagnostics test, then told me that I need to pay a few hundred in repairs*. Well, I picked up my car and took it to another station, and it passed without any problems. The folks at the second station told me that there's no way the code would have come up during the inspection at this station but not come up during their own test, after having driven the car just a few miles. I went back to the Chapel Hill Tire Center to inform them of this and ask for a refund on the diagnostics test and the failed inspection, and they refused.
I feel like they have taken advantage of the fact that I am a woman who knows little about cars. It certainly was in their best interest to fail me for the inspection so they could charge me more for diagnostics and repairs. I don't trust them one bit. I recommend going anywhere else for inspection, especially if you are a woman who's not a car expert.
*As a side note, the cost of the repairs that they told me I needed were quoted much lower at other auto shops. So, in addition to the dishonesty, I think they are overpriced.
Great Service – We brought our 05 Prius in with a check engine light on and car would not drive. Chapel Hill Tire in Carrboro was able to diagnose the vehicle and repair it in a timely manner and was cheaper then the dealer on a Hybrid battery replacement.
I would recommend Chapel Hill Tire to all my friends.
Best Automotive Repair Shop in town! – I recommend Chapel Hill Tire Car Care Center to anyone who wants their vehicle repaired properly and wants to be treated like family. I can count on these guys to keep me running safely down the road. The counter staff is very professional and caring! I love these guys so much that I occasionally cook them sweets just to show my appreciation. Highly recommend!!
Not young, not gorgeous, not rich – I'm not a young, gorgeous, or rich woman, so I was real surprised to hear things like, "Come right now"; "I can check this for you too"; "Make yourself comfortable"; "Please come back"..... Say what??? The repair I needed was quick and reasonably priced. Although I waited for my vehicle, I was delighted also to learn their courtesy van not only takes you home for free but brings you back for free too. Bottom line : I recommend Carrboro's Chapel Tire without reservation - even if they are blind (smile).
They cost me $2000. – I had these guys check over my used car before I bought it. They managed to miss the warning signs of a head gasket leak...this is a $2000 repair on a Subaru and one of the most common things to go wrong with this type of car. I assumed that they would know this since Subarus aren't exactly uncommon in Carrboro. Four months into my Subi ownership, their estimate for fixing the head gaskets alone was the same as getting the timing belt and the head gaskets fixed at AutoLogic across the street. CH Tire may brag about their excellent customer service, but I'll take honesty and high quality work over polish any day of the week.
Watch out! – I went to the Cole Park location for a dashboard warning light issue. I agreed to the diagnostic fee but knew in advance it would be the alternator from symptoms. 4 hours later (with an appointment!) I was told my 2 year old battery was shot and I needed a new drive belt (3 months old) and possibly a new alternator. I knew I was being taken for the battery and belt so I requested an estimate for the alternator only which turned out to be 1.5 to 2X higher than the estimate I got later from the shop where I had the actual work done (and they came in below their estimate!) I paid for the diagnostics ($100) and felt luck to have walked away. Did I also mention I had them change my oil just 3 weeks before the warning light issue and when I opened the hood of my car I found they had left an oily shop rag on my engine block? Lucky they didn't ruin my car!
Best Auto Shop in town! – Chapel Hill Tire Car Care Center is the best, most professional shop in the area....hands down! Their employees are very courteous and are always willing to help! Fair prices and efficient service too. Wouldn't take my car anywhere else...they rock!!
Very professional and courteous – I was driving to my 8 am class at UNC when one of my front tires went flat. A tow truck driver from AAA took me to CHT and I am glad that he did. I've struggled to find a decent tire and auto store, but now that I've found CHT I will definitely be a repeat customer. I dropped my car off to be worked on and the shuttle drove me to campus for my 10 am class. I received a call just around an hour after I was dropped off saying that my car was finished. When I was done with my classes the shuttle even picked me up from campus to take me back! I was pleasantly surprised at the cost especially considering I received free transportation. They will absolutely see me the next time I have car issues or need regular maintenance.
Very professional shop – I'm a typical female that knows nothing about cars! My car suddenly stopped running so I took advice from numerous co workers and called up Chapel Hill Tire in Carrboro. They were so curtious, contacted a towing company, had the car towed to their shop and called me with a diagnosis the same day! They even offered me an overnight rental car because it would take until the following day to fix my car. These guys are top notch professionals!! I recommend them to all my family and friends.
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