Chapel, Hill Ear Nose Throat

Dr Berger. I had my tubal reversal surgery in 2001 with Dr. Berger. My family was skeptical for me to travel from Iowa to North Carolina to have a surgery with a doctor I had never met in person. But I knew in my heart from the webpage, phone conversation, and watching their video, that this is where I needed to go for this surgery. My experience with Dr. Berger and his staff was nothing but wonderful and exceeded my expectations. Both Dr. Berger and his nurses were wonderful and very caring and you could tell they wanted this for me as much as I did. Dr. Berger even took the time to "fix" my c-section scar as it was a huge keloid formation and he made it look so nice and smooth. His nurse came to the hotel the next morning to make sure everything was going and sat and visited for along time with me.



I did have 3 m/c's and one ectopic pregnancy but I would email with Dr. Berger and his nurses and they were so kind and gave me the direction I needed. Finally in December 2008 after thinking I would never get pregnant, we got a Christmas surprise. I emailed Dr. Berger right away and again he gave the direction I needed. In August 2009, I delivered Lanie Grace. Words cannot express how thankful I am to Dr. Berger and his staff for making her possible. In today's world we get so quick to decide we are done having children not knowing the path our life with take. Thankfully Dr. Berger is a caring and skilled doctor who can take that decision and change it to give us that miracle baby.…

The Best!. Chapel Hill Tubal Reversal Center has excellent patient care. If they choose not to perform a surgery I would think it is in the best interest of the patient. The surgery is done on an outpatient basis and if there is any hesitation on the part of the Center I would have wanted to know before surgery rather than risk something going wrong.…

Be careful.... From personal experience, I would say don’t expect the Chapel Hill Tubal Reversal Center to do much, if any digging, into your prior medical conditions to help the process move forward. My wife had a procedure canceled literally 2 hours after a concern was raised, no exaggeration, no joke. The doctor and/or staff never bothered to contact my wife’s doctors about the condition or suggested an updated test (the results they were working with was multiple years old, we didn’t know this was a concern and they would take such a drastic action or we might have gotten another test before sending it to them). And the concern was about anesthesia, something my wife just had not 4 months before we scheduled this appointment. While we feel like there was some other reasoning behind this cancellation, I won’t speculate with this review, only give the facts. We have tried to resolve this matter directly with the Center and through mediators; they have been unwilling to work with us on the matter. The responses we have received started with statements that we signed a contract and have dissolved into blatantly making inaccurate statements that can easily be proven false with the documentation they attempt to use as proof for their untrue statements.

Part of the reason I’m posting this is to let potential clients know to watch your back, and don’t expect much help if you have a snag…at least that was our experience. The other part is I’m curious to see their response to this as they will know who I am. Are we bitter about this situation? Absolutely, but not for the reason they assume. My wife and I tried to roll the dice with a reversal and knew going in that the reversal might not be successful and that there might even be a reason to not move forward with the procedure. We are not disputing that the doctor’s decision might have been the right one in the end; we disputing what a contract means for both parties and the effort, or lack thereof, that the Chapel Hill Tubal Reversal Center put forth to honor their side of the contract. This lack of effort has ended up costing us an “administrative fee” that, while directly specifies the effort of scheduling an appointment and paperwork that is required for a procedure, is implied that the Center puts forth a reasonable effort to honor their side of the contract. The Chapel Hill Tubal Reversal Center did not make a reasonable attempt to honor their side of the contract, thus they have rendered the contract void and the payment be returned, in full. That is our issue and what the Chapel Hill Tubal Reversal Center will not acknowledge. My wife and I came to them for an elective procedure, for help, and they are using a contract that they did not attempt to honor, they couldn’t even pick-up a phone to try to help us with a concern, as the right for charging a fee.

Whatever method you decide to give a try, my wife and I hope you have success, but as I said, watch your back with the Chapel Hill Tubal Reversal Center.…