411 W Franklin St, Chapel Hill, NC | Directions 2751635.910920 -79.061494
Mon. - Fri. 11:30am - 2:30pm;Sat. 12am - 3:30pm;Sun. 10:30am - 2pm
a little wine and a little romance – My boyfriend and I actually ate here before a semi-formal event with two other friends and had an amazing time. We had reservations and were seated promptly. Service was extremely friendly. They were attentive. I loved the wine selection. We had a bottle of Pinot Noir and it was fantastic. The food was immaculate. Portions were a bit too large for me but I generally eat very small portions. I'd recommend 411.
Probably won't return – Just this evening my family and I had dinner at Four Eleven West Franklin. Simply put, I was not terribly impressed. The surroundings were nice, but not great. The acoustics are terrible in this restaurant; every sound seems to build on itself as it echoes around the brick and stucco walls. Very noisy atmosphere made more for the younger crowd. If they applied some sound deadening techniques it might help. We had reservations and were seated promptly, but the rest of the service was slow, even though the restaurant was not at all full. The food was average at best, my Italian style thin crust pizza was burned and dry. The prices on the menu are a little above average for this kind of food and quality. If youre looking for a quiet evening meal this is not your place.
From Romance to Garden, 411 has it all! – I must admit to being a huge fan of Four Eleven West...I've dined there a number of times and I'm always impressed. The wait staff is top-notch. The atmosphere is quite unique, and it's flexible too, as there are really three different rooms in which one can dine! The garden area is spectacular, with a greenhouse-like ceiling and a little pond...you'll feel like you're dining in an alleyway restaurant in Rome! The restaurant's newest addition is a more romantic room with high ceilings and "mood lighting." There's a diversity of dining experiences housed under one roof! And for the price, I haven't found better Italian food anywhere in the Triangle. The chicken marsala is superb, as is the chicken parmesan. Unfortunately parking can be a huge issue on Fri/Sat evenings.
Mediocre – I ate at 411 a few years ago and thought it was spetacular. I just visited it again this past weekend and I have to say the experience was mediocre. While the homemade pasta was decent, but the pasta sauce was plain and bland. I could have gotten a better pasta dish going to Macaroni Grill. While the server was nice, but she didn't really do a good job following up with everything. There is definitely much better places to go than 411.
Great place for quiet but upbeat dinner. – Possibly one of the best ambiences on Franklin Street, Four Eleven West provides lovely atmosphere that would be great for a romantic dinner for two or a group of old friends. The cuisine is fantastic, and once you get past the wait on the traditional busy nights, the service is great.
Lovely presentation, lovely evening – We'd driven by 411 a number of times recently and finally decided to try it last night. The atmosphere is vibrant and fun, the prices are reasonable, and food is great. I was happily surprised at how delicate the sauces were--so often cream sauce makes you feel like you need to spend 3 hrs. on a treadmill the next day to assuage your guilt. The pumpkin mousse cake with cranberries looked wonderful on the plate and tasted wonderful too, though it did seem a bit out of place on a May menu.
Wont be going back – We went here a few months ago, and unfortunately will not be returning. Some ordered the beef, but the potatoes and veg were hardly cooked. They sent them back - 3 times - and each time they came back almost the same. Eventually we asked for the manager, who was extremely rude and condesending to us, saying that the potatoes and veg were always prepared that way. What made us all so mad was that there were 10 of us, who all work in catering, 5 of them are chefs at an extremely popular restaurant! We didnt mention this, but feel if we had things would have been totally different. However, now I will not be recommending this restaurant to anybody else.
I gave the ambiance a higher rating than anything else, because the reason you go to a restaurant is for the food and service; both were very disappointing.
Yawn... Used to be great... – The last few times I've been, I felt I got better service and food just as good at the Macaroni Grill. 411 even had paper napkins. Come on, even the K&W Cafeteria can do cloth napkins!
A first choice for dinner everytime – 411 West has been a favorite of my friends, family and myself since moving to Chapel Hill several years ago. It can please everyone from the college student to the food connoisseur who has travelled the US and Europe. The atmosphere is delightful, and I have sampled most everything on the menu- it all being delicious. Plan to wait though, especially on the weekends. Two of the best things: they will cook your food to order, and there is parking! a rarity on Franklin Street.
yum pasta – their what fettucine is the best! also, check out the tiramisu and other gorgeous desserts. the presentation of the food adds to the overall ambience.
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