Bad service, rude staff and crazy owner/manager. I hadn't been to Breadman's in 20 years but returned on a Friday just before the lunch rush with my daughter (a UNC-CH student). She wasn't interested in going and I wish I hadn't insisted we grab a quick lunch at what I fondly remember as a Chapel Hill landmark. The hostess didn't even say hello, just motioned to us to follow her. That was the least of the rude service. When I mentioned the unreasonable wait to the waitress, I could scarcely believe the snide response "Do you want to wait longer?" suggesting she was going to walk away to punish us. This was just after she brought our drinks which we hadn't touched. Under the circumstances, I wasn't up to being made a fool of in front of my daughter, got up and told the waitress that I don't patronize businesses that treat me poorly. Her reply: a loud sigh and a loud expasperated "Jesus Christ!" as if we were nuts. We quietly and patiently waited by the front door/hostess station after I said I'd like to speak with a manager. When the owner/manager came after a few minutes, he practically shoved me from behind toward the door saying "Let's talk outside." It was obvious he didn't care and I told him not to touch me. It was clear he was not at all interested in what I had to say about his staff's behavior and just wanted me to leave the restaurant. He then said he didn't serve drunks in his restaurant -- suggesting I had been drinking though I was quiet and stone sober -- it was about 11:45 a.m. This was obviously just part of his little power-trip game, no doubt practiced many times. I told him what I thought of him (we were outside by this time) and continued to the car and he went inside. As we were driving off he returned to the parking lot with some thug-kitchen help and pointed at me -- probably telling them to beat me and my daughter up. The owner is a lunatic and his rude staff no doubt gets its poor standards of service from him. One other thing I noticed is that there were no UNC students working -- just what appeared to be illegal immigrants -- the hostess, the bus boys, the waitresses. With so many UNC students looking for part-time work, you'd think he'd have the decency to hire Americans. So much for the old Breadman's of memory. Never going back.
I have eaten at the restaurant numerous times and have had little problems. I called for a pick-up order, however, and was extremely disappointed.
I was asking the worker on the phone to repeat the options and he replied that he was busy so could I hurry up? You should never disrespect a customer like that. I asked to speak with a manager and he did not apologize, and simply stated that they are busy so I needed to be quick.
I was furious and decided to order at another restaurant. I will never eat at Breadmen's again.
Seriously. This place used to be a Chapel Hill icon!
However, over the last two years I have watched this place tailspin downward in all areas of reasonable dining expectations. The owners are burned out, and so is the staff. Sorry, but it needs to be said. I am a "Chapel Hillian" born and raised and I want the old Breadmen's back!
This is a staple breakfast house of Chapel Hill, there's no denying it. The food is decent diner food, service usually ok. Today though was the last time I or any of my friends will ever return to Breadmen's. We are all UNC alumni that have been going here for years, and today we had brunch before carpooling to visit our one missing UNC member who just had a baby. Upon returning at 4:30 to get the 2 cars we left in the BACK of the lot, the owner yelled at us across the lot " hey girls get your cars out of here or I'll have them towed" we responded, " Sorry! We did eat here this morning, we just needed to carpool afterwards" His retort was "I really don't care! Get them out of my lot!"
There were a total of 5 other cars in the lot so clearly we were not taking up valuable places for customers.
So Old Man Breadman, you can have your lot back, and rest assured we will never take up your spaces again. As I look at other reviews on here I'm surprised I haven't encountered this crotchety old bastard before.
My reccommendations: Go to Foster's Market, Mama Dip's or Elmos instead.
yummy!. me and my husband go there at least a few times out of the month. even on a tight budget we are able to eat there. we consider it to be our little "date time". we go after we drop our son off at daycare. Its not romantic or anything but its fun and the food is good!
Great breakfast, service pretty good. Yummy waffles, banana pancakes, delicious french fries, all sorts of great fattening hangover/indulgence food.. at night good mix of healthy veggies too. They cook all their veggies without animal fat or butter so you CAN find something healthful if you really want to. But I'd also recommend the cornbread..
Large crowd...diner style. Diner style food (a tad bit greasy, etc.) and atmosphere. Place can pack in patrons...possible due to college town. Only real complaint was we ordered the same meal for takeout after dining and the portion of turkey was literally 1/3 the size as that offered in restaurant without a discount...a common problem for many restaurants, but never that severe. Won't return
BAD SERVICES; WORSE OWNER. I went with my family today to have some breakfast, we were waiting for 45 min. for the food that came cold, also the waitres didn't came to our table; at the time to pay the bill I got the tips included in my bill, I went to talk to the manager in a polite way when the owner approach and star yelling at me, telling me that his waitres is the best one that he has, didn't let me to talk and also call me a lier, so if that is the way that I'll be treated from the owner of a bussiness, what can we expect from his staff???
People with Disabilities not allowed. I visited Breadmens about a month ago and was asked to leave becasue the person that was with me had a developmental disability. We had ordered our drinks and were waiting for our food. She was feeling anxious so she went for a walk while we waited fo our food. The owner spotted her walking outside and came out to talk to her. I followed and he asked her to leave because " he does not allow people like that" at his restaurant. I apologized for her walking outside and told her to come sit inside. He insisted we leave because "he does not allow people like that at his restaurant". I let him know that we were waiting for our food. Again he repeated ,"he does not allow people like that at his restaurant". So after telling him a few choice words we left. This individual was very upset asking what she did to get us kicked out.
20 year patron. We have been eating at Breadman's for almost 20 years now and have to say that it is the best home cooked food for the money in all of downtown Chapel Hill. We have never known the owner to be anything but corgial when engaging with his customers -even during high traffic days like Sunday morning or before a game. They employ several college students and therefore the staff sometimes changes but for the most part, we have never experienced anything but good food and good service. We have even had occasion to use Breadman's for catering and were thrilled enough to recommend to our friends who also used them. Those long lines are there for a reason!
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