They spilled bleach down the back of my dress. They spilled bleach down the back of my dress and tried to blame me for it somehow. They also clearly had no idea what they were doing when they were taking the color out of my hair. They wanted to keep putting more bleach on my hair when the red wouldn't come out completely, but I convinced them to call the colorist hotline instead thankfully. Apparently, bleaching it again wouldn't have done anything and they just needed to put some color on my hair. My hair came out looking kind of awful, but at least it was still intact when I left. They might be okay for just a haircut, but I was too appalled by the horrible customer service to even think about going back.
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