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Sears1720 GUESS Rd Ste 12, Durham, NC | Directions 27701
36.019568 -78.913911 View WebsiteCustomer Service in Parts and Warranty. I had a service warranty and dropped off an equipment. In person they were not helpful and rude. ON the phone they were not any better and hung up on me using phony names. When I called back no one knew who they were since the names were phony. These rep need to be monitored on how to treat customers better on the phone an in person. TOO RUDE ALL AROUND.
Value-minded shoppers flock to this all-American department store for everything from sheets to new tires..
In Short
Founded in 1893 by Richard Sears, this well-known brand has come to symbolize consumer trust and value. In addition to selling appliances and electronics, Sears repairs major brands (no matter where purchased) in-home or in-store. Do-it-yourselfers can purchase parts or stock up on the exclusive Craftsman tool line. The auto department offers tire, brake, oil change and shock services. A wide range of clothing, jewelry, gifts, housewares, computers, toys and sporting goods is also available.
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