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Massengill's Auto Service, Inc

715 Rigsbee Ave, Durham, NC | Map it  

27701 36.002631 -78.899970

(919) 687-0558 | View Website

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Old North Durham

Reviews for Massengill's Auto Service, Inc

greyghosts

Member since Oct, 2002 View Profile
3Reviews
0Photos
Joined 10 years ago
5.0
September 12, 2011

Awesome service!. We love these guys! We have been taking our cars to Wayne and his crew for almost 10 years and we trust them completely. I first went there on advice of a friend after Merchants wanted to charge me thousands to do all kinds of work (to fix a rattling noise they couldn't identify), which I felt was a total scam. Took it to Massengill's, and they tightened one nut (for free), and it fixed everything. We've been loyal customers ever since! One additional service they provide is a pick-up service, so if you're by yourself and don't want to wait, they will take you home, then pick you up later and bring you back to the shop to pick up your car. What a great service! 5 stars!

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hilltopracing

Member since Dec, 2007 View Profile
2Reviews
0Photos
Joined 5 years ago
5.0
December 05, 2007

Most Honest Service Available. While traveling out of state (from Florida), I experienced trouble with my truck. A policeman refered me to Massengill's. I called and they arranged for a tow truck to pick us up and be towed in for service. Their mechanics had my problem diagnosed and repaired within 90 minutes. They showed me the bad parts and explained what was the probable cause. My bill was very reasonable especially considering the time and effort put forth to ensure that my family and I felt comfortable as visitors. This auto center has a very comfortable and clean waiting area complete with satellite television. My daughter was even able to connect wirelessly to the internet. Thanks to Wayne and his crew, we were able to continue our trip to Richmond, VA safely. I cannot possibly give this business any higher praise. Thank you!

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acardoctor

Member since Dec, 2007 View Profile
1Review
0Photos
Joined 5 years ago
5.0
December 03, 2007

Most honest people in the auto repair business. These guys are very good at what they do. Prices are fair and they only sell you what you need. Shop is clean and well organized. Nice waiting area with magazines, TV and wireless internet too. They tell you what work you need now and what can wait. The whole shop is an open view where you can see your car. Anytime I want to see my parts they show them to me and tell me what failed or is about to fail. They even give my senior mother a discount. I have been trusting these guys with my cars for over 16 years. They have a great family environment.

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cleversweet

Member since Jan, 2007 View Profile
2Reviews
0Photos
Joined 5 years ago
2.0
January 29, 2007

Inaccurate quotes. We went there once and will never go back again. Lengthy waiting time even though we made an appointment. The waiting room was messy and old fashioned. Can't see your car while they do their job- very unsecured. Worst of all, they were not telling what's exactly wrong with your car. For example, how much damaged is your part or how much more mileage put to be concerned. They only revealed that some parts need to be changed and quoted roaring prices! I hate to be fooled like this.

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