Wheels Family Fun Ctr

01/14/09

Lets get the story straight

by antony123 at Citysearch

As a Black Muslim I usually have to be very careful when I am eating out. My group was having a get together at Wheels Fun Center. We have certain dietary restrictions that cannot be compromised. Wow, did the staff at Wheels go out of their way to make us feel at ease. One of the staff members thought far enough a head to bring in special topping for the pizzas we ordered. They brought in turkey pepperoni, sliced green and red peppers, sauteed mushrooms and onions, kosher ground beef (pre-cooked). They even thought about the little ones, they brought in kosher beef hotdogs. What a feast. I give them a perfect A+ on their food.

The building was a little bit dirty, but what do you expect from a building that is probably 20 years old. They could do a lot better. A little scrubbing here and there and a fresh coat of paint would do wonders. That get a C+

The skates were in pretty bad shape, but I did see one of the staff members working on them. Good job. All in all their skates get a D-. They were not even spraying disinfectant into the skates after every use.

The bathrooms were another story. They appeared to be clean, but the men?s room smelled like urine. The frames that held up the curtains (what ever happened to the concept of doors on bathroom stalls) had not been painted. More than half of the stalls did not have paper in them. There were no towels to dry your hands on, as well as no soap or sanitizing agent. They give them a C- on their bathrooms.

The staff was friendly was friendly enough, but they were very under staffed. I guess with the economy the way it is, they have to cut corners somewhere. This lack of help did put a bind on customer service, but with their good attitudes, it was forgivable. Give then a B-.

The music was OK, but not my taste. I give the DJ a B+

So did they make the grade. yes. However, the place really does need a full cleaning. Their total score was about a C+, about average.

• Pros: good staff, just not enough of them to offer good customer service
• Cons: Need to repair or replace rent skates. Please spray skates with disinfectant

12/30/08

A Place That Our Community Needs For The Youth of Durham

by theprofez at Citysearch

Wheels has a bad rap! With must who don't understand that every business has it seasons. Wheels has committed to affordability for the public for many many years. They have had some of the best events for all ages, and continues to plan for the best in the future. It has been obvious that the are committed to the youth, and they are at least doing what many other entertainment companies in Durham are not doing. Must never offering the youth the chance or even a affordable event admission. What a chance we taken when we go to the city's so called best neighborhoods. You see murders, like (Peterson's) and common law thugs every wear, some wear Armani suits, and others wear robes. So what does this mean " Wheels is just as good as any other places, and it will not be one place we boycott, because cause of their loyalty. What about you bigger companies sponsoring events at this location, to change the stigma. Much like you do in Cary, where they have destroyed their own wives, and children. So lets not talk about reality! We need Wheels, and Wheels needs us. Come by and watch the place transition within the neat year. We the public have spoken, just like we did for Obama.Wheels we honor the vision, and hope that you remain in our community for twenty more years. Stop by share your concerns, and be fair to the people who are working hard in this economy, we are proud to have Wheels, and people who visit our city should go out enjoy, and support Wheels. We have destroyed enough, and the time for support, of some one who is remaining to support the public youth and their families. Oh you never seen the site. Keep up the go work Becky, Renee, Darryl, and Brenda.

• Pros: Within Good Distance from Intersate.
• Cons: Need Better Signage and Community Advertisement.

06/07/08

This place is a dump

by timeospeakout at Citysearch

I have lived in this area for 15 years and can say that wheels have done no renovations to the skating area in the 15 years that I have lived here. It is filthy and discusting! The skates have not been replaced in the past 15 years and if you don't believe me, go see for yourself. The last time I attended wheels with my child, I had to bring lysol spray to spray the inside of the skates because I feared I along with my child would contract a fungus. Needless to say, I will never attend wheels again unless they show appreciation for their customers and do the necessary improvements to the facilities. I truly believe if wheels were on the other side of town it would not be in this condition. People must stop being so complacent and continue to patronize this establishment...Boycott! Demand quality facilities and service. Be an example to yourself and your kids by showing them that they deserve more and should demand more by standing up and taking action.

• Pros: A place for kids
• Cons: Dangerous for kids