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Will Never Use Again.
I was in need of plumbing services due to a leak caused by a nail driven through a pipe during construction. First of all their technician was very courteous and professional. I was a little
shocked by the up front price of $422.86 but I did agree and authorize the work (fee included a $99 emergency fee which was fine). In doing so, I figured this was a much bigger job than it obviously was.
Considering this plumber was on site 45 minutes I completely regret not sending him packing. $323.86 to cut a 6"x6" section of drywall and replace a small section of 3/4" line is a ripoff.
After speaking with my builder and numerous other reputable plumbing companies it was clear to me that I was taken advantage of. I contacted Progressive's vice-president after the fact and encountered a very defensive and confrontational attitude which caused me to lose my temper. He stated that they pull their rates from a nationally published book and that I would have been charged the same amount if the repair took 8 hours (does this make sense to anyone???).
All I can say is what contractor charges $323 for 1 hour labor? Progressive thinks that is fair evidently. Perhaps they should use common sense when billing a customer instead of referring to their book.
The technician repeatedly apologized for the cost being so high and allowed me to print out a $20 coupon...wow, what a deal.
BOTTOM LINE...DON'T CALL PROGRESSIVE PLUMBING...call a smaller reputable company.…
Great customer service and work.
Was happy with the service. The plumber was on time and quick. He showed me exactly what he was doing. He fixed a leaky shower head, some of the rubber parts in the handle were old. He looked at a
few other things as well. It was 142.00 for parts and labor. To replace the whole thing with a new fixture would have been 400.00. I initially wanted to do the fix myself, however a blowtorch was in order because the fixture was extremely difficult to remove due to years of buildup.
I believe in writting reviews because I really rely on other customer's recommendations. Thanks, to the other two people who wrote reviews.…
Fast, affordable, good work. Replaced 2 outdoor faucets for 1/2 the price of another local highly regarded plumbing company, using the same faucet. Service charge was 1/3 less than that of the other plumbing company. Plumber was an efficient, knowledgeable communicator. Gave me detailed information about the inner workings of the faucets. Very nice, too.…
Be sure you call these guys. The guys from Progressive Plumbing arrived promplty, were very clean and polite and finished my job in less than 1 hour. Their upfront pricing allowed me to know the price before I agreed to have them start the work. This was very important to me being that I am on a tight budget. I would highly encourage the use of this company.…
