Hilton Durham near Duke University

Doesn't Recommend

bearfest

Joined 3 years ago

The "Deluxe" Hoax. Upon arrival in our “deluxe” hotel room at the Hilton near Duke University we were immediately disappointed. DO NOT waste your money on the “deluxe” room package. It is exactly the same as a regular room. The staff insisted there were extra amenities that came with the “deluxe” room. We were entitled to complementary continental breakfast. This actually included only half of the breakfast bar that was laid out. Other Hiltons include the whole breakfast bar with their complementary breakfast package. We would have rather saved the extra money and ate breakfast at McDonald’s. There would have been a better selection and paid less. We were also supposed to receive complementary water and robes with the “deluxe” package. In reality, there was one bottle of water in the room and one robe. Keep in mind that we booked the room and told them that two people were staying in the room. We also had to share one free appetizer and beverage. Furthermore, the internet page went into detail describing all the wonderful things about the “deluxe” room but they were all just misleading. Besides the overrated “deluxe” room and lack of trash cans available the hotel is nice, clean, updated and friendly but please don’t waste your money on the “deluxe” room. We would stay here again but not be fooled by the joke of a “deluxe” room. If we were to rate the hotel in general it would be 3 stars but the “deluxe” room is only 1 star.

Doesn't Recommend

SARoweID

Joined 4 years ago

Hilton Durham Not Fed Friendly. My boss went online and reserved a room. It was listed as the Federal Government rate. However, after he came back to work and I went to process his voucher I noticed they charged him $10.00 over the Federal Per Diem rate each night. Our agency doesn't permit this so I called the hotel. They would not reimburse him the $10.00 per night charge. They stated he had a room upgrade - which he says was anything but!, and they stated he had breakfast available. He said he wasn't told . I've been doing his travel for quite a few years and haven't run into this before, so I'm warning you all. BEWARE unless you're willing to start paying for your own business trips. Or, try Marriott!

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Contributor

Joined 10 years ago

An upscale chain offering comfort in style.. The Scene
This large hotel is well-landscaped, with trees and manicured lawns. It's just minutes from Duke University, the Duke Medical Center, Research Triangle Park and the airport. Numerous fine-dining venues in the area include the on-site Tipton's.

The Details
Remodeled in 2001, the guest rooms are oversized and feature high-speed Internet access and dual-line telephones with data ports and voice mail. Those seeking a more than standard stay can check into the Executive Level with its limited key access, work desks fully stocked with supplies, bathrobes and nightly turndown service. From Sunday to Thursday, this level also includes access to a private lounge serving complimentary continental breakfast and evening refreshments. All guests can enjoy the use of an outdoor pool, fitness room with sauna and privileges at an off-site health club.

Doesn't Recommend

iratebars

Joined 8 years ago

Blue? Yes I am. So they've changed the name and done some surface work but it's the same bad place it was before. Ive seen the ads everywhere for the place and went to check it out and saw new managers, new bartenders (that dont knwo how to bartend) and the food is still bad.

Overall, same place, new name.

Recommends

awol420

Joined 9 years ago

What a change a year makes!. I visited the Durham Hilton on business last year and felt that it was just ok. I was back to Durham last month and ended up back at the Hilton again. WOW. The appearance of the lobby has changed (more like home with carpet and furniture - not just a lot of marble) and the new rooms are fantastic. The beds are the best i've slept in ... Westin Heavenly Bed has nothing on the Durham Hilton's new beds! The food and service in their restaurant and bars was true to the Hilton name. I hear that they are doing a drastic remodel to their sports bar. I'll be back in Durham in a few months and can't wait to see a Duke basketball game in the new sports bar (hoping that it is complete). This is without a doubt, the place to stay if traveling into Durham NC.

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tanqueray_10

Joined 9 years ago

Excellent!!. I thought the last time I stayed at this hotel it would be the last time. The place was really getting run down and looked un-cared for. But WOW have they changed! I heard they had renovated, so I tried them again and couldn't be happier! The new rooms are the best I've seen in a long time, their service people have really improved and I left feeling like I lived there!

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morgan7728

Joined 9 years ago

WOW!!!!. I was at the Hilton in Durham last weekend and WOW. They have really undergone some major changes. I was their last year and the service was great, but the rooms were a bit tired. They have remodeled their rooms and they are awesome. I was also very pleased with the restaurant menu and our server was excellent!!! We will ALWAYS use the Hilton when we are in Durham!

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feffienookie

Joined 10 years ago

Beautiful new rooms!. With all of the renovations, the rooms are beautiful! The bed was comfy and the feeling in the room was just so welcoming.

On top of that, the food and service in the restaurant was impeccable!