Durham >Dessert Shops > Francesca's Dessert Cafe
706B Ninth St, Durham, NC | Directions 2770536.007994 -78.922048
Neighborhoods: Old West Durham
RUDE BALD GUY WORKS HERE!!!! – This place has a very rude bald guy working there. He is very nasty and crude. I will never go back to this place because of him. The coffee is not that good and the desserts are very pricey and not that fresh. Not a good place to go, in my opinion. They need a worker/management colonic!!!!!!
Absurd no outside food/drink policy – I've been going to Francesca's for years. I've gone there frequently to study or socialize with friends. Today for the first time I brought my own tea with me - yerba mate, in a traditional gourd, with an accompanying thermos of hot water. I planned on buying a snack to go with it.
I was informed that absolutely no outside food or drink is allowed, even if I'm going to order something else. This is ridiculous, because if I'd bought a piece of cake, plus a cup of water, that would have been fine, but a piece of cake plus my own tea is not permissible.
I told the person working that I've been coming to Francesca's for years, but I'd be happy to take my business somewhere else. Her response? "Fine, go right ahead." So I went down the street to Madhatter, and they had no problem with my tea. Guess I've found a new place to study.
Unimpressed. – I've been there twice in as many weeks, and both times asked for apple cider - which is on the menu. Both times they were out of it. Either stock it or take it off the men, but don't keep offering a product and not having it. I don't foresee going back a third time.
no real food – they don't offer much real food and staff have forbid having outside food so long-term cafe visits aren't great if you require nutrition. its also a pretty dark cafe except for two window tables. Service is usually nice but today's barrista was officious.
SERVICE IS CRAPPY - FAT BITCH WORKING IN FRONT – There was really no other way to describe the woman the woman working there that was extremely rude.
As a consequence of her rude behavior, I will no longer patronize this establishment.
I had arrived there around noon, and placed an order. I guess it was before this particular ugly cow's shift because at around 2:00, as I was leaving, she asks if I was going to order something. She proceeds to tell me that I have been there for 'hours', and that she is going to have to ask me to leave. The hell? I have seen people there for the whole day, and haven't ordered anything. Not only that, I was telling her I was leaving anyway.
I mean, I am sorry that she is not only fat and ugly, but there is no need to be a rude bitch on top of that. I know it must her to wake up and look at that face in the morning. Yes, you all will probably recognize her ass when you walk in there because she looks like an offspring of Shrek. Wait, let me take that back, because that is an insult ... to Shrek. Shrek looks way better than this bitch. She is tall (huge), has really frizzy hair, and looks like she has been hit with the ugly stick a couple of times.
The only reason they have lasted this long is because of the location, and they can suck a lot of money out of Duke students. The food is overpriced, and the coffee isn't that great. I would suggest going to the place next door.
If you want ice cream go to ben and jerrys around the corner – The coffee is good. The ice cream is bad. The service is worse!
Attention Vegans! – They had several vegan options which are a huge plus - I ate vegan ice cream (chocolate and peanut butter which good in taste and OK in texture, but still amazing that they have it). They also had other vegan "goodies" - good cookies... but I have not tried their coffee or other foods.
Cool location and crowd, rude service – I love local coffee shops and as a former grad student at UNC I spent many days working or socializing at many of them in the triangle. Francesca's has a lot going for it: good coffee, great location, plenty of seating, diverse patrons. However, over the many times I've been there I've found the service to be lousy. After my most recent visit I've decided that Bean Trader's will be my 9th Street home away from home. The guy who served me called me "Sir" several times in a very condescending tone and was impatient. Because I felt he was discourteous, I signed the credit card receipt without leaving a tip which was greeted with a sarcastic "appreciate it." This was perhaps the worst service I've received there, but not far away from the average.
Frustrating Service for a newbie in town – I just moved down here from DC. I have been looking for an independent coffee shop in the area and was happy to find this place. I've been there a handful of times, but the other night I had the RUDEST woman wait on me. She made me feel guilty for ordering tea, or perhaps ordering tea in the way that I ordered it. The tea itself was wonderful, the atmosphere for a young professional was just fine, but having a rude wait person who seemed to be judging each choice I made and word I chose was not at all pleasant. Additionally, when my friend went to pay, and was aiming for exactly chance, the woman watched her counting out change and as she was getting closer to the correct amount the lady said with impatience, "Getting close......"
It would only have been more unpleasant if she had sp*t in my tea.
relax and be cool – Franny's expanded a few years ago, taking over its next door neighbor and adding some great casual seating. Taste the sorbets or the fabulous icecreams, grab a coffee or indulge in a great cider. Lust over the pastries. Bring your laptop and search out one of the handful of plugs--a good one is right by the window of the additional room--and enjoy the wifi. Feel uber cool flipping through the Independent while gazing at the often changing art work. If you must, sneak a cig on the nice, covered bench seating out front.
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