Durham >Food & Dining > Jimmy John's
738 9th St, Durham, NC | Directions 2770536.009102 -78.921971
Mon. - Sun. 11am - 3pm
Neighborhoods: Old West Durham
Jimmy John's in Durham – Summary: I'd rather eat my own foot than ever order here. Ever.
I've ordered Jimmy John's twice: the first time, I ordered an Unwich (sandwich wrapped in lettuce instead of bread). They put mayo on in when I specifically asked for it without, they were really stingy with the toppings, and the lettuce was wilted. I really like the Jimmy John's back in my hometown, though, so I figured it was a fluke and ordered again.
The second time was a mess. I missed the call when the driver phoned the first time, so I called the restaurant and they said the driver would come back with my order. I can admit that was my own fault. But four phone calls and an hour and a half later, I still hadn't gotten my order. Worse, the jerk who answered the phone when I finally called to cancel was incredibly rude to me.
Food blows, service sucks.
BEWARE of Jimmy John's on 738 Ninth Street. Ran into two problems with them:
1. They charged my food points account twice for a single transaction. Called them twice for this issue, first time was told to call back, and the second time was dismissed and told to wait for the transaction to be overturned. 9 days later, still nothing back.
2. One of their sandwiches seemed rotten to me. It had a putrid smell and tasted bad. I think it was from the cheese. I called them and explained my situation, they put me on hold then hung up.
Keep these in mind before ordering.
Did I order a bread sandwich?!?! – I love a Jimmy John's sandwich, but I was very disappointed when I got home, unwrapped my sub and found only a couple slices of turkey, some mayo and one slice of tomato!
I suspect that the sandwich maker was mad at me because I didn't enter a tip on the tip line - so he paid me back with not giving me what I asked for. I have no problem tipping waiters and waitresses because they make less than minimum wage... Jimmy John's employees, however, make minimum wage meaning that their salaries don't rely on tips - and it's not like he delivered it or anything.
So, I took the sandwich back and I was planning on giving him a piece of my mind... but he had already peaced out for the day. Anyway, there's no denying that Jimmy Johns makes good sandwiches... but my advice to you is to check to make sure your sub has everything it should have before you leave the store!!!!
I personally won't be going back to a store that would hire such an awful employee!
Sub shop's inexpensive sandwiches appeal to everyone from business lunchers to late-night studiers. – In Short
Jimmy John Liautaud started his first sandwich shop in Charleston, Ill., in 1983. After mastering his bread recipe, he garnered a fan base through low prices and delivery service. Now, locations nationwide offer Turkey Toms on French bread or Italian Night Clubs on seven-grain bread. While delivery is still an option at many locations, most customers order at the counter. Sit at tables or booths beneath signs proclaiming "Free Smells" and "Subs So Fast, You'll Freak."
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