I went to High Strung for the first time this morning, to buy some music sheets. I waited patiently in line behind 3 other people. There were several staff milling around paying no attention to customers.
After 20 minutes, when it was my turn to be served, two other people walked into the shop and the assistant walked right past me, up to them and asked if she could help them.
I mean, WTF, am I invisible. When I pointed out that I had been waiting 20 minutes, the response was just, I didn't know.. not, I'm sorry how can i help you.