Durham >1-2-Shoe Renew
I never complain BUT. Had soles replaced on Redwings 1st time and Rockport orignal sole reglued, paid $120. Two weeks later both pair had sole's come apart, brought back, reglued. Two weeks later both coming apart again. They were definitely not happy to see me. All the early charm was gone as well as being able to speak English. At pickup Redwings were reglue but not the Rockports. He pointed to the name "Rockport" on the sole meaning he didn't replace that sole and I assume had forgotten he had charged me to reglue it. Again poor English was presented with utterances of "Enough Enough" to my bewilderment. Ps I had also bought pricey inserts, a first time $150 customer and last time of course.
Only place 4 shoe repair. All other positive reviews are accurate imo. Please know that they offer a wide variety of inserts which I found especially helpful for my tennis shoes. Meaning, I buy expensive workout shoes only to learn that the inserts are made to last but 90 days. I received incredible assistance in selecting replacement inserts from their wide selection. So whether you are repairing expensive shoes for business dress or keeping a pair of workout shoes in top shape, visit this highly capable and friendly shop.
Very friendly greeting as soon as I came in the door. Was treated as a valued customer and seemed they were truly glad to offer service.
I needed my shoes back sooner than normal turnaround time and they were able to meet my timeline.
Quality of craftsmanship was excellent. My shoes haven't looked this good in years.
Next time I won't wait so long to get new soles.
Excellent work. I brought in a pair of zip-up boots with a broken zipper. Replacing it was a very complicated job without much room to work. 1-2-Shoe Renew did a great job. The only way to tell them apart is that the repaired boot is much easier to zip up than the other.
AMAZING shoe repair!. My dog completely destroyed my favorite pair of shoes and the nice woman at 1-2 shoe was able to restore them! They looked as good as new! I couldn't believe it! The woman who works there is also nice and helpful. She also helped me find insoles to place in another pair of my shoes, which successfully stopped my shoes from rubbing on the back of my feet. I strongly recommend this place!
Excellent work - reasonable price - wonderful owner. My wife had a pair of sandals that she loved so much she wore out the straps. At 1-2-Shoe Renew they came out looking just like new, much to my wife's delight. When picking up the sandals, I brought in my camera case, from which the loop for my belt had torn away. The owner fixed it for $3, ready the next day. It's a delight to find this kind of service and value in this day and age in this metropolitan area of ours.
Fixed shoe chewed by pitbull :). Oh my gosh this place is great for shoe repairs! I bought a pair of gray suede Steve Madden boots and had only worn them once before my pitbull decided to have a go on my heels. Sadly I couldn't find the boots at any stores in the area so I tried this place with low hopes of finding someone capable of repairing them. I dropped off my boots and less than a week later picked them up and to my surprise I couldn't even tell which boot my dog had chewed. I am now a faithful customer....speaking of which my dog has chewed another heel of mine and I am going to go there again to get it fixed.
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