Durham >Food & Dining > Sarah's Empanadas
5410 NC Hwy 55, Durham, NC | Directions 2771335.890383 -78.896170
Mon. - Fri. 11am - 3pm;Sat. - Sun. CLOSED
Best Latin Food in RTP! – IF YOU WANT:
1-Great latin food with no indigestion later to remind you that you had spicy food;
2-Quick service and fresh, healthy latin food made with all natural ingredients (I asked cause I care about what goes in my body);
3-A FANTASTIC LUNCH TREAT with food that is very different from eating tacos, or a simple sandwich at a very reasonable price (don't tell them they could go up on price without a problem!)
4-Take a client or a friend to a unique restaurant that is anything but typical
THEN SARAHs Empanadas is the place to visit!!
BUT, IF YOU ARE LOOKING MORE for:
-1. A waitress that spends a ton of time catering to your every whim, and regardless of the food you feel obligated to tip her a LOT;
-2. Special treatment if you are of latin descent, or you think you are someone more special (VIP) than anyone else (the waitstaff and owner treat everyone the same--like you are there to eat fast and fresh food...no better. no worse)
-3. EXPENSIVE lunch......indigestion......
Then this is NOT the place for YOU.....(ha! ha!)
SERIOUSLY FOLKS: Go and Enjoy While You Can--who knows when the owners, who have been the ONLY restaurant that has survived these tough economic times and has been in this shopping center for over 20 years, or as long as I've been working in this area, will decide to close up shop and retire!
The Best SOUTH AMERICAN/LATIN food in the area – This restaurant has been the only restaurant that has remained in this small shopping strip where she is located-- Greenwood commons towards Apex for over 21 years! Sarah's baked, 1/2 moon-shaped pastries filled with chicken, beef, veggies and/or cheese are incredible! I take frozen empanadas home to my family when I can and they NEVER get tired of them!
Her bottled salsa is fantastic, and I have used it to cook soups, salads, baked potatoes-meats. With that salsa--all the fresh ingredients, who needs a rack of spices to cook with? You're instantly a chef!
Health benefits--I know her food is extremely fresh tasting and obviously healthy--because you aren't left with that typical 'heartburn' that may come from eating spicy (mexican?) foods. Always leave feeling GREAT!
Her staff, although not chatty, are very efficient, as the objective in this location is to get the RTP lunch crowd quicky in and out-so they can enjoy their lunch and get back to work under their allotted lunch time.
Pricing--it is cheaper than making your own lunch (unless you're eating a pack of crackers or ramen noodles)! I do not know how she has been able to do it. Maybe this is why during the economy downturn, you do not see a big change in the # of people that are packed at her restaurant on a daily basis!
The only negative thing I can say is that she does not cater or that her hours are still only for lunch goers. Come on Sarah's empanadas! It's a great time to make more EMPANADAS and share it with MORE FOLKS! Thanks for making such a great quality food product!
good/simple food with bad service – you are unlikely to have a return service from your server after your food is delivered. Make sure you order enough extra waters so that you can cool off after eating the spicy salsa. Remember, you are a low priority to the staff there - they don't have much time for you so please don't bother them.
What is the attraction? – I think you are better off to get the Jamaican beef patties at any Jamaican restaurant. I came here because friends raved about it and I found the food boring and overpriced for what you get. Service is not good - the atmosphere is negative. Why would I go back?
staff not nice – I was not impressed the first time I went there as I ordered a couple empanadas to take out and they made me wait for over 20 minutes and they had ran out of the meat empanadas at 12:30pm. I gave it another shot months later and service was worse, disorganized. The cashier told me to wait for the order in the back near the kitchen and then an old lady, not sure if she was even a waitress, came by almost pushing me out telling me to move away. I tried to explain I ordered take out and the cashier told me to wait there but she would not listen and kept being rude and just took my order slip from my hand. I was completely turned off. Beyond that, I am Latin and had higher expectations for the food, which lacked flavor and authenticity.
Great Homemade Empanadas, decent service, lousy ownership/management – The Empandas and Salsa is great. The service is okay, the service personnel tend to have way too many tables to realistically offer good service, so it really isn't their fault, the fault lies with the owners. Sarah is just not a nice person, I have been going to Sarahs for 7 years, and I have never seen her be social or nice in any way. Her ex-husband (whom still works there) is a bit better, but also doesn't seem to care so much. My wife is a Kindergarten teacher for a dual immersion program (she teaches kindergarten in spanish to native and non-native spanish students), she asked if she could bring her class there (early before they opened so they wouldn't disturb their normal business) and Sarah refused. Again, the food is good, service is overworked and they owners just don't care.
Quick, hot lunch that will satisfy you all day - AWESOME PLACE – I have been going to Sarahs since they opened and have never had a bad lunch!!! The service is always friendly and prompt. Food is great and I regularly get frozen ones to take home for my kids to fix before their sports practice. I honestly have never had a bad experience there except when they stopped getting the South American chocolate. :-) It is awesome for a quick, hot lunch that will satisfy you all day.
Used to be great – Used to be terrific, and a good value. Now they are getting cheap on condiments and won't give you salsa unless you tackle them in the dining room. I won't be back.
The worst customer service in the Triangle – I've been a customer of this establishment for the past 8 years, visiting the joint at least once per month on average. Sometimes in the summer, we would visit every Tuesday when they have a "special."
Their customer service has been continuously worsening over the last 2 years. The food is mediocre in general but the empanadas are good, and that is why I used to go there. My husband never really liked the place but would appease me by being my date.
The last 3 times I have been to Sarah's they got my order wrong. Twice was a to go order so it was especially bad. All three times I have called to let them know and spoke to Sarah, the owner, who did not care one way or the other. I never received a refund at any point, nor was offered anything whatsoever.
I will not be going back. It's just not worth it.
A favorite lunch destination for RTP workers. – In Short
Empanadas are mouth-watering Spanish pot pies, with a thick, rich crust holding a variety of fillings--cheese, beef, chicken, spinach, broccoli, or a combination thereof. Add side dishes of rice or beans, and you have a delicious, hearty lunch that is a favorite of those who work in the park. The decor and atmosophere are simple, as you'd expect for a lunch-only place located in a shopping center, but the empanadas are a unique treat.
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