I have used Performance Automall to service my car for several years. The customer service is superb. I am able to make and confirm my appointments online. I generally wait and am well informed while there. In the rare occasion that I leave, I have been transported to my destination and my car is delivered to me in a timely fashion. I believe that I receive fair service and, unlike many dealerships, do NOT believe I am taken advantage of because I am female. I appreciate the value and service I receive EACH and EVERY time! I highly recommend Performance Automall.
great chapel hill area dealer service. Our 2010TSX is due for annual inspection. I went to local garage, but the wait time is at least 2.5hrs. So I came to nearby Acura dealer and it only took less than an hour with a free car wash service as well. The Wi-Fi equipped wait area is comfortable, it's truly a pleasure experience. John Prillaman is as courtesy as can be. I like this dealership.
Performance Acura was a complete professional sales experience. I love my new MDX, and the salesman (Edgar Murphy) and service staff was top-notch. I will return!
Top-notch Acura Dealership. I highly recommend Performance Acura. I bought my car there in 2002 and they have been maintianing it ever since. They work with my budget, which I totally appreciate, are always friendly and courteous and they make sure my car is in good shape. I feel like they only do what is necessary, and that keeps me comong back. They are a top-notch dealership.
Excellent Experience Again. I just bought my second car from Performance, and (as last time) they made it a very low pressure, friendly experience. Everyone I have interacted with at Performan over the past 8 years since I bought my first Acura has been friendly and easy to work with. I was happy to go back when it was time to trade in my old Acura for a new one!
Great service friendly people. I am always greeted with a smile when I have to drop my car for servicing. If there is something immediately which I have a concern about I know I can call and will get a calm and detailed answer. I'm so happy I have an Acura and I also love the service I receive when I come here and even better - I usually leave with a clean car!
Excellent Experience!!. For Christmas, I gave my wife a 2012 Acura TL.....she had been talking about it for months, and I was thankfully able to purchase it. Kyle was my salesperson and he did a superb job in assisting me with my purchase. I would recommend him to anyone looking to purchase an Acura. This was my first experience with Hendrick, but will not be my last!!!
Acura Service Tops!. We purchased our Acura RDX in Charlotte and have used its sister dealership for all our service. From making the appointment to having the actual service done, the folks at Performance Acura make everything very easy. They offer loaner vehicles for my convenience and even offer several levels of detailing to complete the service experience. Number one in my book!
service experience. my wife and I have both owned honda's and we bought our first Acura from Performance acura, our buying experience was professional and stressfree. Yesterday we went in for our first service an oil change, tire rotation and a noise inside car, first we met Matt Moeller, then we met Jake, shop foreman who rode with us to help find our mystery noise, jake was very patient, and solved our problem, Matt was very pleasant and professional to deal with, and we enjoyed our loaner car allowing my wife and I to get things done, the whole experience has been WOW! Thanks Matt and Jake!
Fantastic service, again. I've had 3 Acuras in the past 7 years, and I've had them all maintained by Performance. It's one of the few dealerships that makes it easy, from scheduling, to loaner cars, to (most importantly) honesty. The work is top notch, there's no attempt to perform unecessary work, and everyone on the staff is great to deal with. Performance has my business for purchasing and maintaining our cars for years to come!
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