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Auto Dealers > Mark Jacobson Suzuki4516 Durham Chapel Hill Blvd, Durham, NC | Directions 27707
35.963198 -78.975848 View WebsiteView More
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Dont take your Toyota anywhere NEAR this place !!!. Please, please go somewhere ELSE to get your Toyota serviced in the RDU area!\r \r The service here at MJT was once outstanding, but unfortunately, starting about 2009-2010 or so, MJT service quality has deteriorated into an almost total…
False advertising by Mark Jacobson Toyota. COMPLAINT ACTIVITY REPORT Case # 11068536 Better Business Bureau\r \r Mark Jacobson Toyota\r 4516 Durham Chapel Hill Blvd \r Durham, NC 27707-2511\r 919 493-5599\r \r Consumer's Original Complaint :\r They sold me a Prius 2 telling me it…
I guess being a salesperson is too much to ask for. The folks at this dealership are completely clueless about what good customer service means. anyone and everyone KNOWS that the essence of GOOD customer service is forming a relationship with customers a relationship that that individual…
Mark Jacobson Toyota is DISHONEST. The service people are NOT honest and Toyota does NOT accept responsibility for shoddy repair work. Go to any other Toyota dealership in the area, but steer clear of this particular one!!
Nice Service Department. Went to Mark Jacobson to have the timing belt changed on my Toyota 4Runner. We called around for prices on the service first and they had the best price. When we pulled up to the service area we were helped immediately. The service…
Don't buy here!!!. I ordered a custom vehicle and was guaranteed my car in 4 weeks and it took 4 mos. The salesmen though are very responsive when you walk in the door but the internet sales dept is awful. How do you lose an order and then guarantee a…
Don't expect an honest answer. I recently purchased a scion from mark jacobson and painstakingly went through all of the finance information with them trying to get an exact amount as to what i'd pay at pay off. When i went to pay the car off, i was told a completely…
The best in the area. I have been to some of car dealers in RTP area but I found most of them being junk yard of cars. But in MJ I felt being a valued customer with professional attire of staff and warm welcome.\r \r Also the sales person (who became a personal…
Toyota of Durham. They are conveniently located off of 15-501 and you cant miss them. There are also a lot of other dealers in that area so you can pretty much shop around a little bit. They gave me a great deal on a used car, and paid me pretty well when i…
Typical used-car sales. Whoah, talk about a heavy sales push. That was annoying enough. They didn't have the car I wanted at the price I was looking for so they kept trying to convince me that I could afford higher payments than I could or wanted to pay. Not a…
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