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411 W Franklin St
Chapel Hill, NC 27516 35.9108 -79.0617

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411WEST.COM

Reviews & Ratings for Four Eleven West

4 Star Rating: Recommended

25 reviews

What users are saying:

4 Star Rating: Recommended

02/19/08

We had a really nice time

by erimarie

The hubby and I wandered in on New Years Eve, it was a Monday, we had no reservation. The staff was nice from the front door to the table. Monday nights are 1/2 price bottle night and we scored some good deals. We had a half bottle of Moet White Star for $18. Come on, you can't get a crappy house sparkling wine for $9 a glass. It was a steal. Our waitress told us that she was new to table service and did a great job. While maybe lacking a bit of finesse that comes from being a career waiter ( hubby and I have been doing it for years ) she was so sweet and we had a great time. We did three courses and she just let us relax and enjoy ourselves...she wasn't pushy at all. I would go back anytime. I don't know why folks thought it was so noisy. It was packed when were there, and I didn't think it was that bad... I guess I have been to too many rock concerts. haha

  • Pros: very nice staff, Mondays are 1/2 price wine night
4 Star Rating: Recommended

01/25/08

Best eatery in town

by ToddtheBlog

I have lived in Chapel Hill for just over 10 years, and have dined at 411 at least twice that, 822 times.

It's the best place in town, period. Great pizza, salads, entrees, sometimes over sauced pasta dishes that can be adjusted when ordering, great service, great sunday brunch.

Excellent wine list, and good beer too.

  • Pros: Great food, service, value.
  • Cons: Bread/rolls are weak
4 Star Rating: Recommended

11/11/07

is this place really in a college town??

by kapogue

Chicken Parm was awesome! breaded but not deep fried it taste fresh and light, cesear salad was also good, and the petite menu was very good if your looking to avoid HUGE portions and over eating pasta. the desert you definitely need to get the million dollar pie it was like a peanut butter fudge cheesecake, split it because its rich but you will be IN HEAVEN! wait wasnt bad with a reservation and the service was good. Be prepared to pay a pretty penny, but the food was worth what you pay.

  • Pros: tasty food and awesome atmosphere, especially for a college town "nice" italian restaurant.
  • Cons: No parking, very noisy and hard to hear
1 Star Rating: Poor

09/30/07

Whatever!!!!

by grupo

This place is the best place on Franklin st. because all there is, is a bunch of bars!! I would not go back there if someone paid me money!

  • Pros: Nothing
  • Cons: Everything
5 Star Rating: Highly Recommended

08/26/07

Excellent food

by dwe1978

Why would anyone go to Macaroni Grill or Olive Garden when there's 411 West? I've never had a bad meal there and have probably gone 7-8 times. My parents don't like a ton of restaurants but we almost always go here when they are in town because they love it. In terms of service, they've actually improved. I've sometimes had to wait awhile on Saturday night to get a table but it's great that they now take reservations. They also offer free valet parking so you don't have to try to find a spot in their small lot. A group of eight of us each ordered different items and we all enjoyed what we got. I don't know if you can go wrong with what you order here. Good food, with good ambiance (it sometimes can get a little noisy) with prices that are pretty reasonable.

  • Pros: Tasty food
  • Cons: Sometimes it can take awhile to get food, especially dessert
2 Star Rating: Below Average

03/16/07

Careful, don't give a bad review..they remove it

by tgirlNC

I posted a review a few years back and found it interesting that it has been removed. I haven't been back since, but up until that point my husband and I were dragged there countless times by friends. We finally had to take a stand and just say "no."

Unless they have changed their bad attitude, bland food and poor service...my previous review still stands. Truth apparently hurts.

2 Star Rating: Below Average

09/12/06

Noisy, snobs

by neveson

Very noisy. Reservations mean nothing. Treat you like you're lucky to be there. Very noisy (didn't learn a thing with their Raleigh location). On the other hand, the food is to die for. But you can die for food somewhere else with more ambience, style and poise. Did I say it was noisy?

  • Pros: the Italian food
  • Cons: noisy, snobby staff, parking
5 Star Rating: Highly Recommended

07/12/06

Great place to feel right at thome!

by fho

My family and friends dine at 411 regularly as well as grabbing take out now and then. Every time I am there, the food is fabulous and the staff are all very friendly! It is the place all my out of town guests want to go - and for good reason! It is always a good time - great wine and great food!

  • Pros: food, staff
  • Cons: parking

06/30/06

Editorial Review by Kelly Ferguson

by Contributor

Professionals gather en masse for pastas and Sangiovese at this casual, yet upscale, Italian cafe.

2 Star Rating: Below Average

06/13/06

Why Do People Think This Place Is Good?

by f2raleigh

Four Eleven West is a mediocre Italian restaurant. It has a more creative menu than Romano's Macaroni Grill, but its food isn't any better. I have yet to find a dependable, bread-and-butter Italian restaurant in the Triangle. I guess compared to the other low-grade restaurants on Franklin Street, Four Eleven West seems like a four-diamond experience to college and grad students. Otherwise, I cannot think of a reason why this place survives.

To its credit, the bar is nice here, albeit quite small.

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