Share(919) 687-0558
715 Rigsbee Ave
Durham,
NC
27701
36.002273
-78.899957
Neighborhood: Old North Durham
Reviews & Ratings for Massengill's Auto Service
5 reviews
What users are saying:
- Citysearch (3)
- |
- Around the Web (2)
- |
- All (5)
01/29/07
Inaccurate quotes
by cleversweet at Citysearch
We went there once and will never go back again. Lengthy waiting time even though we made an appointment. The waiting room was messy and old fashioned. Can't see your car while they do their job- very unsecured. Worst of all, they were not telling what's exactly wrong with your car. For example, how much damaged is your part or how much more mileage put to be concerned. They only revealed that some parts need to be changed and quoted roaring prices! I hate to be fooled like this.
- Cons: You can hardly see what they do with your car
12/05/07
Most Honest Service Available
by hilltopracing at Citysearch
While traveling out of state (from Florida), I experienced trouble with my truck. A policeman refered me to Massengill's. I called and they arranged for a tow truck to pick us up and be towed in for service. Their mechanics had my problem diagnosed and repaired within 90 minutes. They showed me the bad parts and explained what was the probable cause. My bill was very reasonable especially considering the time and effort put forth to ensure that my family and I felt comfortable as visitors. This auto center has a very comfortable and clean waiting area complete with satellite television. My daughter was even able to connect wirelessly to the internet. Thanks to Wayne and his crew, we were able to continue our trip to Richmond, VA safely. I cannot possibly give this business any higher praise. Thank you!
- Pros: Customer Service, Real Honesty.
- Cons: None
12/03/07
Most honest people in the auto repair business
by acardoctor at Citysearch
These guys are very good at what they do. Prices are fair and they only sell you what you need. Shop is clean and well organized. Nice waiting area with magazines, TV and wireless internet too. They tell you what work you need now and what can wait. The whole shop is an open view where you can see your car. Anytime I want to see my parts they show them to me and tell me what failed or is about to fail. They even give my senior mother a discount. I have been trusting these guys with my cars for over 16 years. They have a great family environment.
- Pros: Always honest
- Cons: Sometimes gets backed up with work
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