03/31/09

What is the attraction?

by sushigirlfriend

I think you are better off to get the Jamaican beef patties at any Jamaican restaurant. I came here because friends raved about it and I found the food boring and overpriced for what you get. Service is not good - the atmosphere is negative. Why would I go back?

• Pros: The only place that specialized in Empanadas
• Cons: boring food, boring atmosphere, boorish attitude

03/23/09

staff not nice

by Fabi

I was not impressed the first time I went there as I ordered a couple empanadas to take out and they made me wait for over 20 minutes and they had ran out of the meat empanadas at 12:30pm. I gave it another shot months later and service was worse, disorganized. The cashier told me to wait for the order in the back near the kitchen and then an old lady, not sure if she was even a waitress, came by almost pushing me out telling me to move away. I tried to explain I ordered take out and the cashier told me to wait there but she would not listen and kept being rude and just took my order slip from my hand. I was completely turned off. Beyond that, I am Latin and had higher expectations for the food, which lacked flavor and authenticity.

12/21/08

Great Homemade Empanadas, decent service, lousy ownership/management

by stevesp64

The Empandas and Salsa is great. The service is okay, the service personnel tend to have way too many tables to realistically offer good service, so it really isn't their fault, the fault lies with the owners. Sarah is just not a nice person, I have been going to Sarahs for 7 years, and I have never seen her be social or nice in any way. Her ex-husband (whom still works there) is a bit better, but also doesn't seem to care so much. My wife is a Kindergarten teacher for a dual immersion program (she teaches kindergarten in spanish to native and non-native spanish students), she asked if she could bring her class there (early before they opened so they wouldn't disturb their normal business) and Sarah refused. Again, the food is good, service is overworked and they owners just don't care.

• Pros: Good Empanadas and Salsa
• Cons: Overworker Servers and Owners that don't care about the business.

11/01/08

Quick, hot lunch that will satisfy you all day - AWESOME PLACE

by lovemyempanadas

I have been going to Sarahs since they opened and have never had a bad lunch!!! The service is always friendly and prompt. Food is great and I regularly get frozen ones to take home for my kids to fix before their sports practice. I honestly have never had a bad experience there except when they stopped getting the South American chocolate. :-) It is awesome for a quick, hot lunch that will satisfy you all day.

• Pros: Fast, Great taste
• Cons: Not open for dinner

03/11/08

Used to be great

by thirdhalf

Used to be terrific, and a good value. Now they are getting cheap on condiments and won't give you salsa unless you tackle them in the dining room. I won't be back.

• Pros: Unique food
• Cons: Chincy management, terrible service

02/14/08

The worst customer service in the Triangle

by vampyrelady

I've been a customer of this establishment for the past 8 years, visiting the joint at least once per month on average. Sometimes in the summer, we would visit every Tuesday when they have a "special."

Their customer service has been continuously worsening over the last 2 years. The food is mediocre in general but the empanadas are good, and that is why I used to go there. My husband never really liked the place but would appease me by being my date.

The last 3 times I have been to Sarah's they got my order wrong. Twice was a to go order so it was especially bad. All three times I have called to let them know and spoke to Sarah, the owner, who did not care one way or the other. I never received a refund at any point, nor was offered anything whatsoever.

I will not be going back. It's just not worth it.

A favorite lunch destination for RTP workers.

by Contributor

In Short
Empanadas are mouth-watering Spanish pot pies, with a thick, rich crust holding a variety of fillings--cheese, beef, chicken, spinach, broccoli, or a combination thereof. Add side dishes of rice or beans, and you have a delicious, hearty lunch that is a favorite of those who work in the park. The decor and atmosophere are simple, as you'd expect for a lunch-only place located in a shopping center, but the empanadas are a unique treat.

04/27/06

Down home South American flavor

by bacondreamer

Being someone who's lived in South America for a good part of my life, I'm always looking for places that serves authentic South American good. Sarah's is one of the few places that hits home. The beef empanda tastes just like what you would get had you bought them in South America, even the ingredient is exactly the same. Highly, higly recommended. Also try out Guarana (soda) when you visit.

• Pros: Authentic flavor, Inexpensive, fast service

03/03/06

Great value, but...

by bee_queen

I was intrigued enough to drive from Chapel Hill, mainly because I LOVE empanadas. I got the mushroom & cheese, and sadly, the mushrooms made the filling way too watery. The beans and rice were excellent, though - better than the empanada itself. I'll go back and try the chicken and cheese, since my husband thoroughly enjoyed his meal and I think mine was bad only because of the mushrooms.

• Pros: cheap, filling, healthy food
• Cons: slow service, drab decor

06/20/05

A good, quick lunch

by jumbledaya

The empanadas are tasty ... everyone who goes develops their favorites; mine are corn and cheese & spicy cheese. And here's a tip for ya -- the Gazpacho is *terrific*, so if they happen to have it the day you come in, give it a try (their version of gazpacho is thick, and exactly as spicy as it should be). You can get in and out very quickly (if you get the right waitperson -- watch out for the young lady we call "the serializer", who deals with exactly one table at a time ... takes their order, and will not take anyone else's order until she's given that table their food). Your biggest wait will probably be to pay -- it seems the owner won't let anyone else touch the cash register. All in all, a good quick, simple lunch.

• Pros: Empanadas, Gazpacho